drjobs German Customer Support In Lisbon

German Customer Support In Lisbon

Employer Active

drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Lisbon - Portugal

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Key Responsibilities:

  • Offer technical assistance to customers through voice email and chat channels.
  • Troubleshoot and resolve customer inquiries and issues related to our products and services.
  • Provide clear and concise information to customers guiding them through solutions.
  • Document customer interactions and maintain accurate records in our support system.
  • Collaborate with team members to escalate and resolve complex technical issues.
  • Continuously update knowledge on products and services to provide accurate support.

Requirements:

  • Native proficiency in German and B2level proficiency in English.
  • Strong communication skills both written and verbal.
  • Previous experience in customer support or a technical support role is preferred.
  • Ability to work independently and as part of a team.
  • Strong problemsolving skills and attention to detail.
  • Flexibility to work in rotational shifts including weekends.

Work Schedule:

  • Monday to Friday: 8:00 AM 8:00 PM (Rotational shifts; 8 hours per day).
  • Saturday to Sunday: 8:00 AM 5:00 PM (5 days per week).

Benefits:

  • Competitive salary based on experience.
  • Opportunities for career advancement and professional development.
  • A collaborative and inclusive work environment.
  • Additional perks and incentives.

Remote Work :

No

Employment Type

Full Time

Company Industry

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.