Customer Engagement Jobs in Taguig

Intern will be assigned to the Employee Engagement and Communications team of the People Experience Department and will have the following responsibilities:Create a porfolio of revamped Food Group templates like Internal Communication templates Values statement posters Deck etc. based More...

Job Title: Virtual Executive Assistant & Engagement Manager Location: Remote (Philippines) Working hours: ET preferred (operation runs MF 9AM 5PM initially there will be a few hours daily overlap and daily checkins) Salary: $1500USD/month Employment Type: Fulltime Reports to: E More...

Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a frontline position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information is provided to customer. The Qua More...

Conduct interviews and prepare results regarding customer behaviorAnalyze customer comments and complaints and identify gaps and possible solutionsCoordinate with various departments to provide proactive customer communicationAssist with manual refunding to ensure SLA adherence & More...

Job Description: CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely More...

We are looking for a Campaigns Marketing Manager for DMart to join our growing business!Responsibilities1. Campaign Planning & Execution:Strategy Development: Lead the creation and execution of integrated marketing campaigns to support business objectives such as increasing o More...

Take responsibility: Receives and professionally responds to user inquiries and requests via telephone email case tracking system with speed accuracy and proficiencyReliable implementation: Follow up on open cases/ tickets to ensure proper response and satisfactory resolutio More...

Customer EngagementAssess customers needs and present suitable promoted products to meet healthcare needs of patientsEffectively communicate product information and positively influence HCPs prescribing habits utilizing patient centric selling skillsConduct marketingrelated activities More...

Job Title: Customer Care Agent Location: Remote (Ability to work within specified time zones as needed) Work Schedule: Flexible based on company needs typically Monday to Friday. Company Overview: Sagan is an exclusive membership community for top executives founders and CEOs seeking More...

Daily Operations:Processing of Orders & InquiriesReleasing of OrdersOrder Management/ Tracking InquiryHandling of calls and emails for Price and AvailabilityResolving customer complaints and issuesCoordination with Planners Product Manager and other support 90%Customer Satisfactio More...

About the Job Locations: BGC Taguig Corporate Title: Assistant Manager Work Arrangement: Hybrid The Customer Experience team is looking for experienced professionals to join us in Makati with the role of Customer Experience Manager (Metrics and Insights). In this role youll work wit More...

About our Client: Our client is an independently franchised pest control company seeking to fill the role of Account Management Officer. This role will be vital in managing and providing administrative and sales support as well as maintaining the client relationships. About the Role: More...

Job Title: Social Media & Community Manager Employment Type: FullTime Working Hours: 95 PM EST MondayFriday (Weekends required during sale/promotional periods) Location: Remote Reports To: Marketing Director Revision Date: January 2025 Job Summary: We are seeking a Social Media & More...

Requirements: Minimum of 6 years experience/exposure in Quality with at least 8 years of overall experience in BPO or Shared Services setupAt least 3 years of people management background. (Supervisory/Managerial support)Effective communication skills. Can drive discussions with seale More...

Responsibilities: Process Management Ensure adherence to Quality framework for existing scope and deploy the framework for any new ramp ups. identify the internal pain areas in client processes and build robust controls around themProcess Control & Verification Deploy and Monit More...

Motivates team of Customer Service and some Technical Support Associates through performance coaching career planning and setting educational objectivesParticipates in quality calibration and validation sessionsResolves employee issues and act as the employee advocate when dealing wit More...

Responsibilities: Strategy Planning & Formulation: Provide inputs for customized client transition plans under their purview. Transition Financial Management: Control an engagement transition budget allocated ensuring all activities defined in the project plan are done within th More...

Responsibilities: Plans and monitors the resource deployment (team size span shift utilization skill sets technology rollout) and ongoing monitoring for specific process in order to ensure budget and pricing assumptions complianceImplements training needs for TSs and monitors trainin More...

Responsibilities This role will be based in Manilla being primarily responsible for management of regulatory engagements and external audits/certification as prioritized. Additionally the role if required will also support the delivery of Global Information and Cybersecurity (ICS) ope More...

About the role and team: The Client Solutions Settlements team plays a pivotal role within Lendis customer function. We are looking for someone with industry experience to join our expanding leadership team. Lendi has been overwhelmed with customer demand this year and we are alw More...