Sutherland

Quality Analyst in this role get to:Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and More...

Quality Analyst in this role get to:Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and More...

Quality Analyst in this role get to:Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and More...

As a Trainer you will deliver and evaluate soft & technical skills training on all aspects of client training. you are also expected to:Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge.Fill out accurate reports.E More...

As a Trainer you will deliver and evaluate soft & technical skills training on all aspects of client training. you are also expected to:Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge.Fill out accurate reports.E More...

As a Trainer you will deliver and evaluate soft & technical skills training on all aspects of client training. you are also expected to:Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge.Fill out accurate reports.E More...

As a Trainer you will deliver and evaluate soft & technical skills training on all aspects of client training. you are also expected to:Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge.Fill out accurate reports.E More...

Quality Analyst in this role get to:Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and More...

This role is for you if you enjoy connecting with and assisting others; you are energized by the opportunity to turn someones day around; are patient and empathetic engaging and upbeat; are an outstanding team player who rises to a challenge displays resourcefulness adaptabi More...

Sutherland is seeking a detailoriented and reliable person to join us as a Sr Assoc HRSS Generalist. We are a group of driven and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want t More...

Must be a handson Technical Leader in terms ofKnowing the technical stack DatabasesAPI endpoints RequestResponds payloads Monitoring and Logging stacks.Should be able run quick queries on the db to do health check of the systemShould be able check Dynatrace ELK logs etc to stack trace More...

Must be a handson Technical Leader in terms ofKnowing the technical stack DatabasesAPI endpoints RequestResponds payloads Monitoring and Logging stacks.Should be able run quick queries on the db to do health check of the systemShould be able check Dynatrace ELK logs etc to stack trace More...

Must be a handson Technical Leader in terms ofKnowing the technical stack DatabasesAPI endpoints RequestResponds payloads Monitoring and Logging stacks.Should be able run quick queries on the db to do health check of the systemShould be able check Dynatrace ELK logs etc to stack trace More...

Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a frontline position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information is provided to customer. The Qua More...

As a Trainer you will deliver and evaluate soft & technical skills training on all aspects of client training. you are also expected to:Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge.Fill out accurate reports.E More...

As a Trainer you will deliver and evaluate soft & technical skills training on all aspects of client training. you are also expected to:Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge.Fill out accurate reports.E More...

Quality Analyst in this role get to:Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and More...

Quality Analyst in this role get to:Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and More...

Sutherland is seeking a detailoriented and reliable person to join us as a Sr Assoc HRSS Generalist. We are a group of driven and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want t More...

Sr. Associates in this role get to: Be the expert: Monitor queues in realtime to identify and call out any risks to meeting contractual KPIs like Service Level/ Abandonment % / Line Adherence / Handling Capacity/ SIR . Monitor service level performance at interval level against planne More...