- Take responsibility: Receives and professionally responds to user inquiries and requests via telephone email case tracking system with speed accuracy and proficiency
- Reliable implementation: Follow up on open cases/ tickets to ensure proper response and satisfactory resolution keep detail oriented documents regarding problems and solutions for reference
- Conscientious coordination: Keep customer updated of case status and resolution times
Qualifications :
- Personality: team player strong customer service attitude proactive positive can do attitude
- Knowledge and experience: Minimum of 6 months experience in customer service.
- Working practice: strong attention to details qualityconscious and resultsdriven
- Languages: Fluent communication skills (oral and written) in Korean and Business English
- Education: Bachelors degree in any field
- Schedule: Willingness to work in rotational shifting schedule holidays and working onsite
Additional Information :
Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email.
Remote Work :
No
Employment Type :
Fulltime