About the Client:
Printify is a LatvianAmerican startup based in Riga a powerful print on demand drop shipping business that works across the biggest ecommerce platforms.
They help aspiring entrepreneurs to start their print on demand business by connecting them to a network of globally recognized print providers. Basically the merchants can create and sell unique products with their designs without having to deal with endtoend fulfillment.
Job Summary:
We are looking for a responsible and hardworking new team member to join our journey taking over the POD industry. You would work in an international environment with cool teammates and a casual atmosphere. If you have excellent English communication skills you are a natural born problem solver and consider yourself a people person this could be the place for you!
Responsibilities:
- Communicating with customers through live chats and emails
- Helping merchants to set up their online stores and create their first products as well as providing them with all the necessary information regarding the platform and POD;
- Assisting merchants with orderrelated and accountrelated issues;
- Building and maintaining efficient communication with existing and new customers and Print Partners
Requirements
- You have previous customer support experience
- You have excellent written and verbal English
- You are willing and able to learn a lot and quickly
- You are openminded and ready to work in a team and on your own
- You are a fast typer and are good with computers
- Must have Fiber Optic internet with at least 25 Mbps bandwidth
- Must have a backup desktop or laptop with the latest OS
- Must be able to work on a shifting schedule
Benefits
WHAT WE OFFER:
Great Place to WorkCertified Company
Premium HMO
Holistic employee experience
Workfromhome and hybrid work setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
You have previous customer support experience You have excellent written and verbal English You are willing and able to learn a lot and quickly You are open-minded and ready to work in a team and on your own You are a fast typer and are good with computers Must have Fiber Optic internet with at least 25 Mbps bandwidth Must have a backup desktop or laptop with the latest OS Must be able to work on a shifting schedule
Education
Bachelor's degree