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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities:
- Plans and monitors the resource deployment (team size span shift utilization skill sets technology rollout) and ongoing monitoring for specific process in order to ensure budget and pricing assumptions compliance
- Implements training needs for TSs and monitors training implementation for the team in order to ensure competency development across domain operations and behavioral
- Participates in internal and external governance model order to track and monitor contractual compliance employee engagement performance and relationship heath
- Implements the quality plan including the quality control assurance and improvement in order to create a comprehensive quality program for the specific process
- Signs off the scorecard for direct reportees creates KRAs for team in order to align the team with the specific process objectives
- Implements career development and succession plan for the direct reportees implements career development methodology for team in specific process in order to ensure sustainable employee engagement and motivation within the team
Qualifications:
- Knowledge of Frameworks / Methodologies Tools and applications
- Knowledge of growth planning strategy solution design development and clients engagement
- Knowledge of cost and pricing billing procedures financial analysis tools and techniques
- Contractual knowledge and knowledge of compliance and contractual risk management
- Willing to work on a night shift
- Open to work onsite
Employment Type
Full Time
