Customer Retention Jobs in Kuwait

Ideating solutions to reduce churn, increase retention, and increase LTV for a subscription model business through customer interviews, statistical analysis, and collaboration with business partners. Planning data-led churn reduction strategy, executing the tactics, overseeing impl More...

Develop and implement CRM strategies to enhance customer retention and satisfaction. Support the BDC and Customer Experience teams with insights and strategies. Analyze customer data to identify trends and opportunities for improvement. Collaborate with the call center team to en More...

Roles and responsibilities Customer Segmentation Managers focus on analyzing customer data to identify meaningful segments and patterns that inform targeted marketing strategies and personalized messaging. They use data analytics tools and techniques to uncover insights that drive cu More...

Roles and responsibilities Position: Customer Segmentation Analyst Location: Kuwait City, Al Asimah Type: Full-time Overview: Customer Segmentation Managers focus on analyzing customer data to identify meaningful segments and patterns that inform targeted marketing strategies an More...

Roles and responsibilities As a Senior Customer Success Manager (CSM) at MentorcliQ, you will be entrusted with driving the success of a portfolio of customers, ensuring they maximize the value of our mentoring software platform. Your primary responsibility will be to guide customers More...

Definition and implementation of the strategy for the Customer Success Team in accordance with the overarching corporate strategy. Personal support for selected key customers to ensure the successful development of the team and strategy. Team leadership, mentoring and development of More...

Roles and responsibilities The management of VIP functions requires meticulous planning and execution to ensure a seamless experience for our most valued clients. This involves overseeing the day-to-day operations, which are crucial for maintaining high service standards. A key compo More...

Drive conversion, feature adoption, retention, and expansion among our most valuable customers by understanding their business needs, defining success criteria, and helping them achieve their goals Develop and evolve communication cadences with customers to stay in-the-know about a More...

Roles and responsibilities The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The ro More...

Date: 21 Nov 2024 Location: KW Company: Alghanim Industries Job Summary The Manager Customer Experience will be responsible for optimizing customer service processes managing customer service teams problem resolution and fostering a customercentric culture across Enaya Insurance. More...

Date: 21 Nov 2024 Location: KW Company: Alghanim Industries Job Summary The Manager Customer Experience will be responsible for optimizing customer service processes managing customer service teams problem resolution and fostering a customercentric culture across Enaya Insurance. More...

Design and implement technical solutions using the API based on customer needs. Advise customers on product architecture and best practices for API usage. Provide ongoing technical support, including debugging and issue resolution. Proactively identify and implement fixes and imp More...

✔️ Proficiency in Danish and English, both written and spoken; ✔️ Proactive person with good support/sales skills; ✔️ Strong communication and negotiation skills; ✔️ Attention to detail; ✔️ Previous experience as a support agent will be considered an advantage.

Highly technical and experienced in operating PostgreSQL at scale. Understand the main issues that people hit when operating PostgreSQL. Keeps up to date with the latest developments in database systems. Understand the general sales process. Have demonstrated the ability to beco More...

Display, at all times, a friendly courteous and professional manner in all dealings with guests, patrons and other employees. Assist in escorting all guests to their rooms in accordance with their requests and the Four Seasons standards. Handle guest problems or complaints by unde More...

Grow sustainable revenues from existing relationships and through targeted acquisition of quality new customers Optimize the potential value and profitability of existing relationships by assisting in the delivery of solutions, products and services appropriate to meet customer nee More...

● Handles all incoming calls and inquiries from customers and dealers on general issues and specific issues related to buy and sell requests/inquiries ● Generate sales leads ● Attends to all clients and inquiries in a timely manner ● Conduct outbound calls and customer satisfaction More...

Manage and lead a team of customer service representatives. Develop and implement customer service strategies and standards. Oversee daily customer service operations, ensuring efficient order processing, delivery scheduling, and customer issue resolution. Monitor and analyze cus More...

Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. Troubleshoot techni More...

Support customers through break/fix issues, upgrades/deployments, integrations, and utilization Leverage your knowledge and experience to analyze customer environments and provide feedback on best practices Provide ad-hoc assistance to Customer Success Managers, Account Executives More...