Experience Manager Technical Support Engineer Jobs in Kuwait

Respond to technical customer requests in accordance with our SLAs and own them until resolution. Provide valuable customer feedback to the product team and identify opportunities for product improvements or solutions to common issues. Proactively identify, develop and maintain su More...

Translate customer user stories into requirements to create and modify solutions using our low code / no code application. Write technical design doents where required. Provide subject matter expertise on TraceLink’s data interfaces. Review, create, edit and test customer i More...

Produce technical documentation such as solution descriptions, statements of work (SOW) for professional services, and enhancement requests (RFEs). Support software development required for POCs, implementation projects and customer support. This may require you to perform software More...

Provide technical support to organizations internal users of desktop applications and hardware. Answer questions related to procedures, transactions, system status, interacting with network services and application developers in order to restore service, usability, and identify proble More...

Document and track customer inquiries, issues, and resolutions using our system. Proactively identify opportunities for process improvements and contribute to the development of knowledge base articles and support documentation. Assist in conducting product demonstrations and trai More...

Duration of contract: Initially until Sept. 30th, 2024, with potential to extend into 2025 Fiscal Year Work location/preferred time-zone of the resource: EMEA Region Possible Hybrid work schedule and can be fully remote Office or fully remote

The Technical Engineer is responsible for providing technical support, analysis, and engineering expertise in the planning, design, and execution of construction projects. This role involves ensuring that construction work adheres to design specifications, safety standards, and projec More...

As a Support Developer in the fintech domain, you will provide technical support, troubleshoot issues, and ensure the smooth operation of our financial services platform. You will work closely with cross-functional teams to resolve bugs, deploy fixes, and enhance system performance.

Experience: 5+ years in engineering Skills: Proficient in C++, C#, Nodejs, PowerShell Prior Experience shipping an online AAA or High fidelity Mobile game Good understanding of online topology and cloud infrastructure Proficient with SQL, Mongo DB Deep understanding Azure Cloud More...

Develop and implement a comprehensive sales strategy to achieve revenue targets and market expansion in the EMEA region. Identify and pursue new business opportunities within the construction sector. Manage and grow existing customer accounts through regular communication, relatio More...

Oversee the end-to-end recruitment process for technical roles, including sourcing, interviewing, and hiring, across various international markets. Utilize diverse sourcing methods such as job boards, social media, networking, and international industry events to build a strong glo More...

Position Overview: We are seeking a highly skilled and experienced Technical Drilling Manager (office based in Kuwait) to lead and manage all technical aspects of drilling operations. Extensive background in Oil & Gas drilling practices strong expertise in managing and maintaining More...

Implement and install solutions at customer's infrastructure platforms Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers Act positively and respond promptly to the customer's requests/tickets Prepare, revi More...

Technical Support: Provide first and second-line support for hardware, software, and network issues. Troubleshoot and resolve problems with desktops, laptops, printers, mobile devices, and other IT equipment. System Maintenance: Monitor and maintain computer systems and networks to More...

Bachelor’s degree in Civil Engineering, Construction Management, or a related field from a recognized university. Certifications in Quality Management Systems (e.g., ISO 9001 Lead Auditor). Minimum of 10 years experience in construction project management with at least 5 yea More...

Strong communication ss, able to build strong relationships with customers and colleagues. Experience managing complex issues and reaching a solution. Able to lead the project management aspect in a fast-paced environment. Fluent in both English and French.

Work collaboratively and effectively with team members Plan, coordinate & manage projects, resources, and budgets from ideation through post-production support Be the liaison between the business units, technology teams and support teams; support the project through implementa More...

Ability to understand prospects/customers business objectives and priorities by acting as a trusted advisor to help shape their use case and propose the best solution architecture. Work closely with sales team to qualify opportunities and prospects then collaborate on the sales str More...

- Provide IT support, including troubleshooting IP phones and network issues. - Manage Windows environments, printers, and access points. - Utilize remote desktop applications and help desk software. - Ensure meticulous attention to detail and effective problem-solving. - Communic More...

Provide Hammerspace customers with top-tier support by solving their technical issues in a timely fashion Partner with sales, product & engineering to ensure that customer’s needs are met Prioritize and drive resolution for escalated customer issues Provide feedback to pr More...