Phone Calls Jobs in Cairo

Quality Monitoring: Regularly monitor customer interactions across various channels (phone, chat, email) to assess service quality for diverse customer support teams. Feedback and Coaching: Provide comprehensive and constructive feedback to team members regarding their performance & More...

Understanding Job Requirements: Collaborating with hiring managers and stakeholders to understand the technical skills, qualifications, and experience required for open positions. Sourcing Candidates: Utilizing various sourcing methods such as job boards, social media, networking, More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

Installing and configuring and upgrading computer hardware and software. Respond to support queries from help desk ticketing system, phone and email. Installing and upgrading anti-virus software to ensure security at the user level. Performing tests and evaluations on new softwar More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

Represent our company’s products and services, starting with a deep and comprehensive. understanding and following with consumer research to identify how our solutions meet needs. Meet weekly, monthly, and annual sales quotas through the successful implementation of sales an More...

Manage and mentor a team of sales professionals, providing guidance, support, and training to ensure they meet their targets and deliver exceptional service to clients. Develop and implement comprehensive sales strategies tailored to the B2B e-commerce landscape in the mobile phone More...

Audit on GCS cases, follow up and ensure End to End resolution. Listen carefully to contact center calls and audit all info provided to customers. Monitor on customer service (cash team) on attending customers inquiries by fulfilling their requirements, solve their problems & More...

Marketing Management Support: Assist in the delivery of all planned campaigns. Create tracking links and maintain tracking master files per show. Assist in monitoring active marketing programs and developing ways to improve those campaigns. Exhibitor Marketing: Act as More...

Conducts annual training and development needs assessment Experience in Travel/Airline domain is preferred Work with client closely to launch any new training program without any business disruption Participate in the transition tollgate calls to ensure readiness from Knowledg More...

Screen resumes, conduct initial phone interviews, and shortlist candidates for further evaluation. - Utilize various sourcing ods, including job boards, social media, networking events, and employee referrals. - Communicate promptly and professionally with all applicants. More...

- Operate telephone switchboard to answer, screen or forward calls, and take messages. - Provide information about the establishment, such as location of departments or offices, employees within the organization, or services provided. - Greet persons entering the establishment, dete More...

Summarize data in tables, charts, and graphs Analyze and interpret sales data and retail audit data Draft reports and presentations (category overview as well as issue based) building a story and finalizing conclusions and proposes recommendations Review data for errors More...

Monitor end to end elements of the consumer journey, including calls & emails, etc. Assist in enhancing quality across the accounts and provide stable performance to customers. Assessing end-user interactions using a QA tool (scorecard, etc.). Recommending solutions & acti More...

Design Tableau dashboards for optimal use on laptops, mobile devices, mobile phone Provide oversight for the production support team. Collaborate with business analysts and application developers on requirements for new requests and enhancements and provide level of effort estimat More...

Maintain, analyze, troubleshoot, upgrade, replace and repair computer systems hardware and computer peripherals. Act as an escalation point for complex technical and configuration issues. Softphone and Hard Phone Configuration and Administration. Monitor and Maintain Desktop C More...

Installs, configures, and upgrades computer hardware, software, systems, networks, printers and scanners in order to insure the performance quality at suitable level. Monitors and secure all computer systems and networks inside the workspace and sites. Provides end-user hardware More...