drjobs Experience Consultant INTERN Customer Experience Transformation العربية

Experience Consultant INTERN Customer Experience Transformation

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1 Vacancy
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Jobs by Experience drjobs

1 - 3 years

Job Location drjobs

Cairo - Egypt

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

  • Tracking customer experiences across online and offline channels, devices, and touchpoints.
  • Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness.
  • Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.
  • Identifying customer needs and taking proactive steps to maintain positive experiences.
  • Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications.
  • Analyzing customer feedback on product ranges and new releases, as well as preparing reports.

Employment Type

Full Time

Company Industry

Facilities Services

Department / Functional Area

Administration

About Company

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