Phone Calls Jobs in Cairo

Manage a portfolio of live, current and overdue debit balance customer accounts through inbound/outbound calls and other communication channels. Contacting customers to inform on delinquency, encourage on-time payments and set up payment plans that can facilitate good credit. Proc More...

Zero misses on process and escalations To coordinate with Vendors and 3rd Parties on priorities based in situation and impact to customer business To understand the business impact and sensitize the reported or proactively observed fault/issue and carry out proper much needed escalati More...

Contact potential and existing customers to inform them about a product or service. Maintain healthy and productive relationship with clients through regular visits to clients and being liaison between company and clients. Answer questions about products or the company. Ask quest More...

NOK Human Capital is hiring Guest Survey Associates for US account located in Salah Salem St Nasr City. Job Responsibilities: Make outbound calls to US citizens asking about how well their accommodation was. Build sustainable relationships and trust with customer accounts through op More...

Build and maintain long-lasting client relationships using a blend of conventional and hi-tech connectivity. Assist in finding relevant clients and customers by collaborating with the company's many teammates. Study company targets about sales activities and strive for the con More...

Provide exceptional customer service for The E-Commerce Group through digital channels, including social media and WhatsApp. Moderate and respond to customer inquiries, comments, and messages on social media platforms. Handle customer service issues, resolve complaints, and ensure More...

Coordinate and facilitate all training related programs (up to but not limited to 50 members in a session) Track performance including learning curve and quality and implement appropriate performance improvement initiatives to support improved performance Monitor adherence to all e More...

+ Provide timely and accurate management information to support the Call Centre Management team in driving efficiency at team and individual agent + Arrange and work with operations team to implement the work schedule of the + Prepare and provide employees with a working schedule for More...

Handle month end activities for a legal entity Handle client communication for the legal entity handled Highlight process issues/challenges to tackle Generate process improvement ideas Participate in calls with client on process related issues Work with both internal and extern More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act More...

Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives. Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle obj More...

Conduct a comprehensive screening process for applicants, reviewing resumes and qualifications against job requirements Lead the offer process by clearly communicating contract and compensation details to successful candidates Ensure all new hires complete and understand required More...

Make confirmation calls to customers to verify orders and ensure accuracy. Engage in cross-selling and up-selling during customer interactions to promote additional products or services. Handle customer inquiries, complaints, and provide resolutions to ensure customer satisfaction More...

Assess team performance and provide feedback to maximize effectiveness. Lead and supervise the team to meet targets and fulfill duties. Identify areas for improvement and provide guidance based on call evaluations. Support and assist team members, answering questions and offering More...

Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment Resolve all vendor queries and requests coming via e-mails / Tickets within the agreed SLA Review and validate basic essentials of valid invoice like supplier de More...

Coordinate with hiring managers to identify staffing needs Determine selection criteria Source potential candidates through online channels (e.g. social platforms and professional networks) Assess candidate information, including resumes and contact details, using our More...

Manage the executive's calendar, including scheduling and coordinating meetings, appointments, and travel arrangements. Screen and prioritize incoming calls, emails, and correspondence, and handle or delegate as necessary. Prepare and edit documents, presentations, and reports More...

Lead and control the team to ensure that they meet up with targets and perform their duties as expected Assessing their work and giving them feedback to maximize performance Listen to calls & indicate issues and areas to improve Answer questions from staff and provide assista More...

Provide Direct Customer Support through various channels. Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters. Investigate and resolve customer complaints and queries particularly escalated one More...

Greetings Candidates!!We are hiring freshers for reputed E-Commerce BPO for Voice and Backend process.Locations:Delhi / Gurgaon / NoidaResponsibilities:The candidate is required to attend to the customer calls and provide them the required information.The candidate should be able to u More...