OT Cybersecurity Service Engineer Jobs in Egypt

Roles and responsibilities The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the More...

The Service Delivery Manager's main objective is to manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achieved Define service level agreements (SLA) related to contracted services and have an excellent understanding o More...

#WorkfromHome 40 hours per week Position: Customer Service Agent (Medical) Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative and comprehensive solutions to help businesses improve their customer service processes a More...

Evaluating cost structures and revenue streams. Researching and analyzing business trends and preparing financial forecasts. Preparing budget reports and financial statements in accordance with professional and regulatory standards. Performing risk modeling and quantifying result More...

- Respond to customer inquiries via email and chat in fluent English. - Provide accurate, valid, and complete information using the appropriate methods and tools. - Resolve customer complaints and provide suitable solutions and alternatives within the established time limits. - Follow More...

Analyzing existing IT systems and providing improved solutions. Establishing the resources required for projects and presenting findings to upper management. Collaborating with technical staff to create strategic plans to deliver services. Analyzing clients’ issues and deve More...

University degree in computer science or equivalent background Required knowledge and experience: Windows and MS Office, markup languages (XML, HTML, XLIFF,json), regular expression (Regx),and CAT Tools Preferred knowledge: programming languages (VB, VBA, C#, Java), and scripting More...

Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are sati More...

Permanent Position: English Customer Service Advisor Company Overview: RayaCX is a leading customer experience management company based in Hurghada Egypt. We provide exceptional customer service solutions to clients across various industries helping them enhance their customer satisf More...

Manage and lead a team of customer service representatives Set and maintain high standards for quality customer support Review and report on team performance Handle escalated customer inquiries and complaints Collaborate with other departments to resolve customer issues Develop More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Position: Spanish Customer Service Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative and customized solutions to help businesses improve their customer interactions and enhance their overall cus More...

Providing on-site technical support and performing customer support tasks. Delivering, installing, repairing, maintaining, and testing equipment. Resolving operational issues in the field. Identifying any issues and performing troubleshooting procedures. Determining customer nee More...

Job Code: About School Our client is a well-established school located in . The School has a fantastic opportunity for an enthusiastic, Motivated and engaging teacher to join us. You will be joining an incredibly dedicated, caring and collaborative team. W More...

A retail franchise is seeking to hire an Account Rep. In this seat, you will be processing full-cycle accounting payable, performing invoicing, vendor management, and check runs, performing cash applications, assisting with T&E processing, performing reconciliations, and assisting More...

Position: French Customer Service Agent Location: 6th of October City Egypt Company Overview: RayaCX is a leading customer experience management company providing innovative solutions to clients across various industries. We are currently seeking a French Call Center Agent to join our More...

Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are sati More...

Resolve individual customer issues, uncover improvements, and troubleshoot and report customer experience vulnerabilities. Answering questions or inquiries that the customer needs to know. Providing high-quality service that meets all customer needs and enhances their level of satisfa More...

Responding to requests for technical assistance in person, via phone, chat or email Diagnosing and resolving first line technical hardware and software issues Researching questions using available information resources Advising user on appropriate action Following standard help More...

Provide Direct Customer Support through various channels. Investigate and resolve customer complaints and queries – particularly those of an escalated nature. Provide feedback to the rest of the Customer Care team to ensure that all issues are resolved quickly. Continuously More...