Customer Service Management Jobs in Cairo

Roles and responsibilities Customer Support: Respond to customer inquiries via phone, email, chat, or in-person promptly and professionally. Provide accurate information about products, services, policies, and procedures. Issue Resolution: Address customer comp More...

Excellent writing and speaking skills in German (C1 Level) & English (B2 Level) Language Previous work experience in an international airline environment / operation is a valuable advantage. Previous experience in working with a booking system such as Amadeus, Galileo, Sabre More...

- Respond to customer inquiries via email and chat in fluent English. - Provide accurate, valid, and complete information using the appropriate methods and tools. - Resolve customer complaints and provide suitable solutions and alternatives within the established time limits. - Follow More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti More...

Roles and responsibilities Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Roles and responsibilities Customer Support: Communicate with customers primarily via email, chat, and phone in a professional and friendly manner to provide assistance, resolve issues, and answer inquiries related to our jewelry products, orders, shipping, returns, and general websi More...

Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers Assisting with or performing administrative tasks, such as onboarding process for new hires across the used systems Setting up and maintaining a More...

Manage and lead a team of customer service representatives Set and maintain high standards for quality customer support Review and report on team performance Handle escalated customer inquiries and complaints Collaborate with other departments to resolve customer issues Develop More...

Job Code: About School Our client is a well-established school located in . The School has a fantastic opportunity for an enthusiastic, Motivated and engaging teacher to join us. You will be joining an incredibly dedicated, caring and collaborative team. W More...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti More...

NOK Human Capital is hiring Customer Service Agents for one of the well known telecommunication companies in Nile City Towers El Tahrir Job Description: Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Handle customer complaints More...

Provide Direct Customer Support through various channels. Investigate and resolve customer complaints and queries – particularly those of an escalated nature. Provide feedback to the rest of the Customer Care team to ensure that all issues are resolved quickly. Continuously More...

Respond to customer inquiries and resolve issues promptly and professionally Communicate effectively in both Arabic and English Provide accurate information about products and services Ensure customer satisfaction through excellent service delivery Collaborate with team members to More...

Serve as the main point of contact for assigned clients managing all communication and inquiries. Develop a deep understanding of each clients contract with the company scope of services business needs objectives and challenges. Proactively identify opportunities to exceed clie More...

Resolve individual customer issues, uncover improvements, and troubleshoot and report customer experience vulnerabilities. Answering questions or inquiries that the customer needs to know. Providing high-quality service that meets all customer needs and enhances their level of satisfa More...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti More...

Coordinate and manage the customer service team, providing guidance and support to ensure high performance. Monitor team performance and provide feedback to improve efficiency and effectiveness. Act as the main point of contact for escalated customer service issues and ensure time More...

Preparing a customer database and updating it Develop executive plans to achieve the company’s goals. Providing creative suggestions to improve the level of service. Building a successful business relationship with customers. Develop solutions to existing or expected More...