Customer Operations Specialist Jobs in Egypt

Compiling, analyzing, and reporting sales data. Monitoring and analyzing competitive activity, customer, and market trends. Providing actionable insights to guide the sales and marketing teams. Contributing to the development of sales plans and objectives. Monitoring and evaluat More...

Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives 2. Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations 4. Train and direc More...

1. Development of Commercial Plans: ○ Lead the creation and execution of comprehensive commercial plans that align with company profit and loss (P&L) objectives. ○ Develop long-term strategic goals and actionable plans to achieve these objectives. ○ Drive the development and ex More...

Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded. Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant metrics. More...

Follows Standard Operating Procedures and maintains process documentations and ensuring audit compliance Executes process deliverables as required by the process ensuring error free processing Executes changes to Master Data and its impact across multiple systems and processes foll More...

Managing one third of tMart EG operations end to end (team operations, inventory management, pick-pack process, property/asset management, operational standards, expense control). * Inventory management: Ensure correct processes, policies and proper execution of inventory manag More...

- Design, implement, and manage scalable, highly available, and fault-tolerant systems on Azure. - Develop and maintain monitoring, logging, and alerting solutions to ensure the health and performance of the Azure environment. - Automate infrastructure provisioning, configuration mana More...

.Handle and manage domestic activities including planning to ensure proper development of the product. . Prepare, monitor and control all data from Info AXS to ensure compliance to network standards. . Manage and handle client incidents and complaints in coordination with customer ser More...

Managing data backup and the operations of system security, such as firewalls, antivirus, and user authorization. Overseeing the installation of hardware and software as required along with regular updates, and work with the implementation team to configure hardware and software. More...

Roles and responsibilities As Business Operations Executive / Officer Your responsibilities include handling data processing procedures, writing business transaction reports, and coordinating with different team members the ongoing production / sales requests. You will be expected to More...

Impact on the Business Manages achievement of performance targets, prevents and mitigates operational losses and utilizes budge and resources within established requirements. Develops and implements process management and improvement initiatives to sustain acceptable degree of More...

Full control of s tracking stock movements (Approved prices, recording, reconciliation) Monitoring and Tracking operating supplies & utilities movements (Non-Purchase Order / Purchase Order movement) Participate in s committees Fixed assets transferring confirmation Review D More...

Effectively managing the team and managing access program(s) by liaising with hospitals, distributors, and pharmacies, and patients Liaise with Axios Regional and HQ Teams as needed Monthly, quarterly and on demand Client reporting Ensure that eligible patients are enrolled in th More...

Permanent Position: Operations Director Facility Management Company Overview: Our client is a leading international firm with a strong presence in the facility management industry. They are dedicated to providing highquality services to their clients across the globe. Location:This p More...

NOK Human Capital is hiring Vendor Operations for one of the biggest multinational Ecommerce companies. Located in Maadi. Contract duration: 1 year. Key Responsibilities: Responsible for the end to end process of placing the POs forecasting and assessing stock requirements sharing P More...

Respond to customer inquiries and provide support via phone, email, and chat. Troubleshoot and resolve technical issues related to our e-learning platform. Assist customers with onboarding, registration, and payment processes. Provide product information and guide customers throu More...

Ensure all enquiries are answered to client's standard within the agreed time frame, where all aspects of the client and customer experience are delivered to the highest levels, ensuring company standards and usage of dedicated systems are attained and adhered to. Taking respon More...

Roles and responsibilities Customer Interaction Inbound Support: Handle incoming customer inquiries via phone, email, or chat, providing prompt and accurate responses. Outbound Communication: Conduct follow-up calls or emails to resolve issues or check on customer satisfaction. More...

Sales Performance Analysis:  Analyse sales data, including pipeline, conversion rates, and sales forecasts, to identify trends, opportunities, and areas for improvement. Provide regular reporting and insights to sales management to drive strategic decision-making. Deve More...

Visa Debit Card – Reconciliation Process & Settlement Entries Master Card– Reconciliation Process & SettlementEntries Master debit Card settlement. EBC – Reconciliation Process & Settlement Entries. Meeza – Reconciliation Process & Settlem More...