IT Operations Manager
Posted on :
03-11-2024
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1 Vacancy
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Job Description
- Managing data backup and the operations of system security, such as firewalls, antivirus, and user authorization.
- Overseeing the installation of hardware and software as required along with regular updates, and work with the implementation team to configure hardware and software.
- Monitoring and analyzing system performance and provide valid recommendations and suggestions to improve performance from an operational standpoint.
- Supporting the implementation team in resolving escalated issues and problems raised by other stakeholders.
- Providing guidance, support, troubleshooting, and escalation to stakeholders and clients alike via a ticketing system (e.g., JIRA Service).
- Managing and preparing budgets and cost-saving initiatives to present to executives and higher-level management.
- Collaborating with external vendors to acquire contracts for services such as cloud hosting and renewing software licenses, etc.
- Developing, implement, and enforce best practice policies and procedures for the IT department.
- Ensuring compliance with local GDPR guidance.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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