Call Centre Jobs in Cairo

Supervise network and security administrators  Adhere KPI’s and SLA’s  Administration and Support of the company’s internal network and security infrastructure.  Maintaining and administrating the company’s passive/Power infrastructure  Administer Avaya Ca More...

Perform fault troubleshooting, identification and resolution for Vodafone Italy Enterprise Customers targeting (FCR) first call resolution. Solve the Incident within the comply SLA and meet the agreed KPI. Deal with different Internal Competence Teams , Carriers and 3r More...

Traveling to client locations for equipment inspection. Inspecting equipment and conducting routine maintenance. Servicing and replacing old or faulty equipment. Troubleshooting equipment malfunctions. Removing old equipment and installing new machines. Proving technical suppor More...

Traveling to client locations for equipment inspection. Inspecting equipment and conducting routine maintenance. Servicing and replacing old or faulty equipment. Troubleshooting equipment malfunctions. Removing old equipment and installing new machines. Proving technical suppor More...

Traveling to client locations for equipment inspection. Inspecting equipment and conducting routine maintenance. Servicing and replacing old or faulty equipment. Troubleshooting equipment malfunctions. Removing old equipment and installing new machines. Proving technical suppor More...

Reading and interpreting blueprints to assess or plan plumbing installations and layouts. Installing, maintaining and repairing plumbing systems and fixtures. Fitting and repairing various household appliances. Cutting, welding and assembling pipes, tubes, fittings, and fixtures. More...

Roles and responsibilities Analyze and diagnose technical problems in the supported applications in the production environment with full ownership and accountability over the production environment entailing fast restoration of services in case of outages Perform the daily technic More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in activ More...

- Respond to customer inquiries with regards to banking products and services. - Research required information using available resources. - Handle and resolve customer Internet Banking inquiries and general complaints - Complete call logs - Route service requests to ap More...

Supervising the Customer Service staff on their daily responsibilities. Following up on received complaints & corresponding to sender. Ensures adherence to GUC policies & values through monitoring and coaching staff. Communicating with other departments to facilitate probl More...

Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives 2. Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations 4. Train and direc More...

Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Deferring to management More...

Provide strong support in the TX access and BH area at all technical levels of operation. Ensure proper and timely handling of individual/global complaints related to Transmission area. Responsibility of Initiating actions to improve the quality, availability and measurement of the More...

Liaising with internal departments to determine recruitment needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as w More...

Liaising with internal departments to determine recruitment needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as w More...

Perform fault troubleshooting, identification and resolution for Vodafone Italy Enterprise Customers targeting (FCR) First call resolution. Solve the Incident within the comply SLA and meet the agreed KPI. Deal with different Internal Competence Teams, Carriers and 3rd Parties to so More...

Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as well as print media, posters, and flyers, when required. Managing hi More...

Contribute to increasing company profits through fruitful customer relationships. Search for new prospect customers in the defined territory which includes existing accounts and new accounts. Boost company revenue and achieve sales targets by taking appropriate measures into consi More...

Oversee and supervise Target based transaction quality monitoring for the team and ensure accuracy. Oversee, and ensure focused audits for RCA & issues identification to support business. Prepare, review and assure delivering agent level scores, areas of opportunities are rep More...

Roles and responsibilities You will work closely with product managers and marketing managers on content production and planning. You will ensure quality and consistency, and improve our content strategy to achieve business objectives. You might review product-specific materials to More...