Call Centre Jobs in Cairo

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

- Handle calls from customers regarding inquiries, complaints, billing, and technical issues. - Provide accurate and efficient solutions to ensure customer satisfaction and retention. - Maintain detailed and accurate records of customer interactions and transactions. - Collaborate More...

Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every monitor More...

Run the scheduler to automatically clear open line items where matching references exist. Perform manual matching of open line items wherever possible after ensuring adequate matching criteria exist and due confirmations are obtained Ensuring that all the open line items at the en More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Knowing our products inside and out so that you can answer questions. Ensure customer satisfaction and provide professional customer support. Keeping records of customer interactions, tra More...

Must Have GDS experience Previous work experience in an international airline environment / operation is a valuable advantage. Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory. Specialized skills required: Good Communication and Cust More...

Must Have GDS experience + German language is mandatory Previous work experience in an international airline environment / operation is a valuable advantage. Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory. Specialized skills requir More...

Excellent writing and speaking skills in German (C1 Level) & English (B2 Level) Language Previous work experience in an international airline environment / operation is a valuable advantage. Previous experience in working with a booking system such as Amadeus, Galileo, Sabre More...

ETIC, Cybersecurity Identity and Access Management Senior Associate Job Description & Summary About PwC ETIC - Egypt Technology and Innovation Centre PwC is opening a new Technology & Innovation Center in Cairo that will deliver high quality technology solutions to consulti More...

Agreed volume of work is handled contributing to the achievement of the unit/department/centre performance target, Build professional relationships with colleagues in his/other areas and with the BP as well. Inbound and outbound calls with potential customers to complete Internationa More...

Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives. Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle obj More...

Responsible for the end to end process of placing the POs, forecasting and assessing stock requirements, sharing POs with vendors and Fulfillment Centre Supply Chain teams to manage the delivery dates Ensure the POs meet the required approvals according to the company financial appro More...

Develops delegated elements of annual business plan outcomes to deadlines and budget. Leads and manages design resource for project/s. Manages daily operations for project/s design resource /managers. Supports business development and work winning activities. Recommends an More...

Run the scheduler to automatically clear open line items where matching references exist. Perform manual matching of open line items wherever possible after ensuring adequate matching criteria exist and due confirmations are obtained Ensuring that all the open line items at the en More...

Our company’s journey began in Egypt in 2007. It was then known as NAOS Marketing, a small contact center supporting a marketing consulting firm. Over the years, the company grew steadily and is now recognized as an expert in Customer Experience with 1,300 contact center agents More...

Job Quick Facts: Specialty: Orthopedic Surgery Job Type: Locum Tenens Facility Location: Hancock, MI Service Setting: Outpatient/Inpatient Reason For Need: Supplemental Coverage Type: Call Only Coverage Period: Jun 13, 2023 - Ongoing Shifts needed to be filled More...

Job Profile : CCE/ Fresher/ BPO/ Call Center/ Day & Night Shifts/ Inbound ProcessSkills: CCE, Customer care executive, CSA, Customer care, CCR, CSE, BPO, CCA, Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Customer Support, Custom More...

Court Order/ Production Order Processorwho will be responsible for the below: Meet Daily/Monthly targets on productivity and quality as per the targets and metrics defined for the process. Ensure that the process related procedures are implemented and followed Agreed volume of wo More...

mail Support for Domestic & international ClientsJob Title : Customer Service Executive Non Voice Email Chat ProcessSkills: CCE, Customer care executive, Customer care, CSE, BPO,Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Custo More...

Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering ag More...