Call Centre Jobs in Cairo

Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationsh More...

Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationsh More...

Job Quick Facts: Specialty: Interventional Neurology Job Type: Locum-To-Perm Facility Location: Des Moines, IA Service Setting: Inpatient/Outpatient Reason For Coverage: Supplemental Coverage Period: May 29, 2023 - Ongoing Coverage Type: Call Only Shifts neede More...

NOK Human Capital is hiring Vendor Operations for one of the biggest multinational Ecommerce companies. Located in Maadi. Contract duration: 1 year. Key Responsibilities: Responsible for the end to end process of placing the POs forecasting and assessing stock requirements sharing P More...

Roles and responsibilities The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the More...

About Us:Join one of the leading Translation & Localization Companies in the world! Future Group Company is leading the localization market since 1994 with global subsidiaries serving North & Latin America Asia Europe and MEA. Were currently expanding our team globally join ou More...

Court Order/ Production Order Processor who will be responsible for the below: Meet Daily/Monthly targets on productivity and quality as per the targets and metrics defined for the process. Ensure that the process related procedures are implemented and followed Agreed volume of w More...

Responsible for Talent Attraction, providing end-to-end recruitment, sourcing, screening and on-boarding candidates & adhering compliance activities e.g. BGV completion, drug test etc. Meeting hiring targets, salary budgets, cost per hire and SLAs as per the defined plan Devel More...

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and servic More...

Job Scope Rate negotiation and procurement with Ocea Carriers Relationship with Carriers to support local, regional and global strategy Maintaining trade-lane freight standard rate to Business Development team Provide technical advice and market intelligence to Business More...

NOK Human Capital is hiring Strategic Vendor Support for one of the biggest multinational Ecommerce companies. Located in Maadi. Contract duration: 1 year. Key job responsibilities: SSVS is the supporting link between our company and its vendors. Key responsibilities include managing More...

NOK Human Capital is hiring Strategic Vendor Support for one of the biggest multinational Ecommerce companies. Located in Maadi. Contract duration: 1 year. Key job responsibilities: SSVS is the supporting link between our company and its vendors. Key responsibilities include managing More...

Monitor and ensure agents’ adherence to the schedule and breaks. Calculate the absence rate. Prepare internal reports and analyses. Monitor and analyze call patterns, intra- and inter-day activity and make adjustments as needed in real-time to ensure optimal productivity an More...

Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded. Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant metrics. More...

Extensive experience in customer success management and contact center operations. Proficiency in CRM software, call center technologies, and data analysis tools. Excellent communication and interpersonal skills, with the ability to build rapport and establish fruitful relationsh More...

Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded. Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant metric More...

Respond to customer inquiries and resolve issues promptly. Maintain professionalism in all interactions. Document and follow up on customer interactions. Utilize customer service software to manage inquiries. Provide product and service information. Meet performance metr More...

Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as well as print media, posters, and flyers, when required. Compiling i More...

Installing, maintaining and repairing plumbing systems and fixtures. Fitting and repairing various household appliances. Cutting, welding and assembling pipes, tubes, fittings, and fixtures. Inspecting and testing plumbing systems for safety, functionality, and code compliance. More...

Framing and setting power, security and street poles. Installing primary and secondary lines. Finding and fixing cable faults, and restoring power. Preserving electrical distribution systems. Installing metering equipment. Setting underground transformers and switches. Keeping More...