وظائف في مركز الاتصال في القاهرة

Responsibilty: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. المزيد...

Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationsh المزيد...

Receive/make calls from/to customers (internal/ external) in rotational shifts. Process customer instructions accurately to achieve agreed quality standards and targets (as amended or notified from time to time) on all the processes worked. Act effectively on all customer feedback المزيد...

To monitor calls and evaluate performance of PBAs with regards to the quality of their service according to mashreq quality procedures & parameters To assess in setting call quality standards and call quality parameters and PBA scoring sheet. To evaluate overall “ servic المزيد...

+ Provide timely and accurate management information to support the Call Centre Management team in driving efficiency at team and individual agent + Arrange and work with operations team to implement the work schedule of the + Prepare and provide employees with a working schedule for المزيد...

وسيركز المنصب على تدريس المهارات الأساسية اللازمة للتفكير واستكشاف بنية النموذج وتقنيات حل المشكلات في التصاميم ثنائية وثلاثية الأبعاد. يجب أن يتمتع المتقدم بالخبرة في تصميم المنتج من حيث الأساسيات الجمالية وعمليات إنشاء النماذج وبيئة العمل. وفي هذا السياق، سيقوم المتقدم أيضًا بتدريس المزيد...

A subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of inn المزيد...

Handle inbound and outbound calls promptly and professionally.Utilize call center scripts to manage a variety of call types effectively.Assess and clarify the needs of merchants and their branches providing tailored solutions.Accurately record call information and data in the company المزيد...

تقديم خدمة عملاء متميزة واستثنائية. تقديم حلول سريعة ومهنية لاستفسارات العملاء عبر الهاتف والبريد الإلكتروني والدردشة عبر الإنترنت وما إلى ذلك. الاحتفاظ بتوثيق استفسارات العملاء وردودهم للرجوع إليها في المستقبل. استكمال التقارير الدقيقة وإدخال البيانات توفير الدعم الإداري المخصص ما نب المزيد...

We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it. We are looking for an experienced Call Center Supervisor to oversee our call center agent المزيد...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in activ المزيد...

أعلى صافي راتب في السوق. تدريب مدفوع الأجر بالكامل مؤشرات الأداء الرئيسية الممنوحة للأشهر الثلاثة الأولى التأمين الطبي والاجتماعي 9 ساعات عمل منهم ساعة راحة ويومين اجازة في الاسبوع وسائل النقل متوفرة 24/7 خطة المكافآت والحوافز أعلى من راتب الموظف مكافأة 3،6 و12 شهرًا *الطلاقة في اللغة المزيد...

أعلى صافي راتب في السوق (9500 صافي الراتب الأساسي + 1700 كمؤشرات الأداء الرئيسية). تدريب مدفوع بالكامل + مؤشرات الأداء الرئيسية الممنوحة ضمن التدريب مؤشرات الأداء الرئيسية الممنوحة للأشهر الثلاثة الأولى التأمين الطبي والاجتماعي 9 ساعات عمل منهم ساعة راحة ويومين اجازة في الاسبوع وسائل المزيد...

Handle incoming calls from patients regarding medical inquiries Provide accurate and timely information to patients regarding medical services Ensure patient confidentiality and data security at all times Collaborate with healthcare professionals to ensure seamless patient care

Lead and control the team to ensure that they meet up with targets and perform their duties as expected Assessing their work and giving them feedback to maximize performance Listen to calls & indicate issues and areas to improve Answer questions from staff and provide assista المزيد...

We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it. We are looking for an experienced Call CenterTeam Leader to oversee our call center agent المزيد...

أعلى صافي راتب في السوق (9600 صافي باستثناء مؤشرات الأداء الرئيسية + 1700 كمؤشرات أداء رئيسية). تدريب مدفوع بالكامل + مؤشرات الأداء الرئيسية الممنوحة ضمن التدريب مؤشرات الأداء الرئيسية الممنوحة للأشهر الثلاثة الأولى التأمين الطبي والاجتماعي 9 ساعات عمل منهم ساعة راحة ويومين اجازة في ا المزيد...

We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it. We are seeking an experienced and dedicated Call Center Operations Manager to join our tea المزيد...

Assess team performance and provide feedback to maximize effectiveness. Lead and supervise the team to meet targets and fulfill duties. Identify areas for improvement and provide guidance based on call evaluations. Support and assist team members, answering questions and offering المزيد...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act المزيد...