وظائف في مركز الاتصال في القاهرة

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

- Handle calls from customers regarding inquiries, complaints, billing, and technical issues. - Provide accurate and efficient solutions to ensure customer satisfaction and retention. - Maintain detailed and accurate records of customer interactions and transactions. - Collaborate المزيد...

Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every monitor المزيد...

Run the scheduler to automatically clear open line items where matching references exist. Perform manual matching of open line items wherever possible after ensuring adequate matching criteria exist and due confirmations are obtained Ensuring that all the open line items at the en المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Knowing our products inside and out so that you can answer questions. Ensure customer satisfaction and provide professional customer support. Keeping records of customer interactions, tra المزيد...

يجب أن يكون لديك خبرة في نظام التوزيع العالمي تعتبر خبرة العمل السابقة في بيئة / تشغيل شركات الطيران الدولية ميزة قيمة. الخبرة السابقة في العمل مع نظام الحجز مثل Amadeus، Galileo، Sabre إلزامية. المهارات المتخصصة المطلوبة: مهارات التواصل الجيد وخدمة العملاء، وأي خبرة في BPO / مركز ال المزيد...

يجب أن يكون لديك خبرة في نظام التوزيع العالمي (GDS) + اللغة الألمانية إلزامية تعتبر خبرة العمل السابقة في بيئة / تشغيل شركات الطيران الدولية ميزة قيمة. الخبرة السابقة في العمل مع نظام الحجز مثل Amadeus، Galileo، Sabre إلزامية. المهارات المتخصصة المطلوبة: مهارات التواصل الجيد وخدمة ال المزيد...

مهارات ممتازة في الكتابة والتحدث باللغة الألمانية (المستوى C1) واللغة الإنجليزية (المستوى B2). تعتبر خبرة العمل السابقة في بيئة / تشغيل شركات الطيران الدولية ميزة قيمة. الخبرة السابقة في العمل مع نظام الحجز مثل Amadeus، Galileo، Sabre إلزامية. المهارات المتخصصة المطلوبة: مهارات التواص المزيد...

ETIC، مساعد أول لإدارة هوية الأمن السيبراني والوصول الوصف الوظيفي والملخص حول PwC ETIC - المركز المصري للتكنولوجيا والابتكار تفتتح شركة برايس ووترهاوس كوبرز مركزًا جديدًا للتكنولوجيا والابتكار في القاهرة والذي سيقدم حلولًا تكنولوجية عالية الجودة لاستشارات العملاء في جميع أنحاء ال المزيد...

Agreed volume of work is handled contributing to the achievement of the unit/department/centre performance target, Build professional relationships with colleagues in his/other areas and with the BP as well. Inbound and outbound calls with potential customers to complete Internationa المزيد...

Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives. Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle obj المزيد...

Responsible for the end to end process of placing the POs, forecasting and assessing stock requirements, sharing POs with vendors and Fulfillment Centre Supply Chain teams to manage the delivery dates Ensure the POs meet the required approvals according to the company financial appro المزيد...

Develops delegated elements of annual business plan outcomes to deadlines and budget. Leads and manages design resource for project/s. Manages daily operations for project/s design resource /managers. Supports business development and work winning activities. Recommends an المزيد...

Run the scheduler to automatically clear open line items where matching references exist. Perform manual matching of open line items wherever possible after ensuring adequate matching criteria exist and due confirmations are obtained Ensuring that all the open line items at the en المزيد...

Our company’s journey began in Egypt in 2007. It was then known as NAOS Marketing, a small contact center supporting a marketing consulting firm. Over the years, the company grew steadily and is now recognized as an expert in Customer Experience with 1,300 contact center agents المزيد...

Job Quick Facts: Specialty: Orthopedic Surgery Job Type: Locum Tenens Facility Location: Hancock, MI Service Setting: Outpatient/Inpatient Reason For Need: Supplemental Coverage Type: Call Only Coverage Period: Jun 13, 2023 - Ongoing Shifts needed to be filled المزيد...

Job Profile : CCE/ Fresher/ BPO/ Call Center/ Day & Night Shifts/ Inbound ProcessSkills: CCE, Customer care executive, CSA, Customer care, CCR, CSE, BPO, CCA, Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Customer Support, Custom المزيد...

Court Order/ Production Order Processorwho will be responsible for the below: Meet Daily/Monthly targets on productivity and quality as per the targets and metrics defined for the process. Ensure that the process related procedures are implemented and followed Agreed volume of wo المزيد...

mail Support for Domestic & international ClientsJob Title : Customer Service Executive Non Voice Email Chat ProcessSkills: CCE, Customer care executive, Customer care, CSE, BPO,Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Custo المزيد...

Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering ag المزيد...