Customer Service Supervisor
Posted on :
18-11-2024
Employer Active
1 Vacancy
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Job Description
Supervising the Customer Service staff on their daily responsibilities.
• Following up on received complaints & corresponding to sender.
• Ensures adherence to GUC policies & values through monitoring and coaching staff.
• Communicating with other departments to facilitate problem solving.
• Providing staff with updated received information & answer their inquiries.
• Monitoring calls queue and take calls in times of high call volume
• Assisting and replacing Customer Service Manager during absence.
Employment Type
Full Time
Department / Functional Area
Key Skills
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