Call Center Management Jobs in Cairo

Responsibilities: Developing and implementing a corporate travel policy. Setting up and organizing a monthly or annual travel budget. Negotiating rates, travel deals, and contracts with travel agencies. Maintaining a good working relationship with travel service providers and ve More...

1. Follow professional telephone etiquette/social media handling techniques and work policies to efficiently address various customer needs & concerns. 2. Handle inbound interactions received on CIB official social media platforms in a professional manner to maintain customer sati More...

- Manage the Safety & Security rules, regulations and security procedures, to ensure strict Physical Security for the Data Center. 2. Maintaining and managing the availability of Data Center systems and equipment to the highest possible level with suitable and technically accepted More...

- Assist, support and perform the target based on transaction quality monitoring and ensure accuracy and effectiveness. - Ensure and apply accurate and detailed feedback is uploaded for every monitored transaction. - Monitor and raise violations for issues which impact customer and b More...

Oversee daily operations within the contact center, ensuring adherence to policies and quality standards. Lead, inspire, and develop a team of agents to deliver exceptional customer service in Spanish. Analyse performance metrics to identify areas for improvement and implement pro More...

- Assist, support and perform the target based on transaction quality monitoring and ensure accuracy and effectiveness. - Ensure and apply accurate and detailed feedback is uploaded for every monitored transaction. - Monitor and raise violations for issues which impact customer a More...

Creating and updating personalized care plans for patients. Collaborating with patients' families, friends, and social supports in developing treatment plans. Identifying and recruiting high-quality healthcare providers. Interacting with healthcare providers to facilitate patie More...

Manage the Safety & Security rules, regulations and security procedures, to ensure strict Physical Security for the Data Center. Maintaining and managing the availability of Data Center systems and equipment to the highest possible level with suitable and technically accepted co More...

Collaborate with MEA Field Service Operation management team to identify training needs, Define & build training calendar according to needs & business priority : Remote and In-Class sessions (blended approach) Scheduling of resources (trainers, virtual studios, training r More...

1. Manage & operate the vulnerability scanning and application scanning tools and ensure that it is properly functioning all the time. 2. Coordinate with the respective stakeholders to conduct regular network scans (active and/or passive) to identify security gaps and vulnerabilit More...

Responsibilities: Preparing financial statements, reports, memos, invoices letters, and other documents. Answering phones and routing calls to the correct person or taking messages. Handling basic bookkeeping tasks. Filing and retrieving corporate records, documents, and report More...

Support Program Managers in one or several projects by assisting them in tracking open actions, conducting ad hoc deep dives to provide data insights useful for decision-making, analyzing processes to identify critical points and improvement opportunities, and anticipating for risks More...

Determining feature requirements. Researching customer experiences and demands. Improving customer experiences. Outlining a detailed product strategy. Managing cross-functional teams. Managing product road maps and releases. Understanding product selling points. Identifying a More...

Building relationships with clients based on trust and respect. Collaborating with internal departments to facilitate client need fulfillment. Collecting and analyzing data to learn more about consumer behavior. Keeping accurate records pertaining to inventory and account notes. More...

Reviews, validates and uploads the bank statements to SAP and ensures collections to OTC transitory accounts have been correctly posted on time. Performs daily bank reconciliations, including the analysis, clearing of all pending issues and follows up open items (with internal cust More...

Bakers Alignment & Brake has an amazing, full-time opening at our busy shop located at 190 W Walton Blvd, Pontiac, MI 48340 for an Experienced Entry Level Automotive Technician - 6 months to 1 year Automotive Technician experience or a combination of experience and train More...

System Monitoring and Continuity: Continuously monitor dashboards and system alerts in real-time to ensure all current systems maintain required levels of availability and performance, thereby ensuring operational continuity. Issue Detection and Remediation: Leverage monitoring sys More...

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software develo More...

Use of Artwork management System to initiate artwork for new labeling or changes to current labeling into production and/or generation of mock-up needed for regulatory submissions Complete review of the artwork (using an electronic tool, where possible) and co-ordinate the final ap More...

Data Stewardship: responsible for a strong data integrity internally and externally ensuring a single source of truth and eliminate duplication of entries. Collects, cleanse and processes data using relevant tools and techniques and perform quality analysis tests to make use of outp More...