Call Center Management Jobs in Cairo

Reviews, validates and uploads the bank statements to SAP and ensures collections to OTC transitory accounts have been correctly posted on time. Performs daily bank reconciliations, including the analysis, clearing of all pending issues and follows up open items (with internal custom More...

Oversee the end-to-end project management process, from receiving client requests to final delivery, ensuring adherence to quality standards, timelines, and client expectations. - Collaborate closely with clients to understand their translation requirements, establish project scopes, More...

Roles and responsibilities A Lead/Senior Lead will play an integral part by designing, developing and scaling new programs globally, providing strategic planning support to different markets, ensure programs portfolio growth and performance, as well as work closely with product and More...

Ensures the end-to-end delivery of business initiatives for the market related to Issuing & Acquiring business, but not limited to. Take ownership of the delivery of solutions after the sale has been completed by driving the initiation process of implementation with delivery unit More...

Knowledge Management Senior Analyst Responsibilities Managing an estimated 1000 documents, including Process Maps, Desktop Procedures, and various related documents like Service Catalog, trainings, etc., in Knowledge Management Module and other tools. Ensuring documentation is More...

Initiate supplier pre-screening process, approval flows for contracts & vendors Manage supplier onboarding in the collaboration tool Establishing guidelines for evaluating the performance of approved vendors. Assist vendors with approvals, ensuring compliance with business po More...

Communicating with stakeholders regarding project needs and goals. Contributing to the planning and development of projects. Supporting the coordination and management of projects. Researching information as required. Performing administrative tasks such as preparing invoices, est More...

Writing, editing and proofreading content. Managing a content team consisting of writers, graphic designers, videographers, etc. Formulating a cross-platform content strategy. Brainstorm with team members to develop new ideas. Build a following on social media. Provide editoria More...

Provide the sales team with sales proposals as per the client requirements. Provide the sales team with sales proposals as per the client requirements. Coordinate the sales proposal internally to ensure its proper handover with the project management team. Direct and manage Sales More...

We support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. Role Brief:Are you passionate a More...

Supervise a team who is handling our clients request and ensure regular measurement of progress by KPI’s and forecasts to internal and external stakeholders using key account metrics drive digital adoption throughout the processes. Developing trust relationships with a portfolio More...

1. Leading of processes connected to change management Review the RFC Fields Assess changes impact/risk Communicate with the technology stakeholders that may be impacted Discuss daily changes in daily CAB (Change advisory Board) Authorize the approved RFC More...

Leading of processes connected to change management Review the RFC Fields Asses Changes Impact/risk Communicate with the technology stakeholders that may be impacted Discuss Daily Changes in Daily CAB (Change advisory Board) Authorize The Approved RFC Defi More...

Coordinating and developing internal auditing processes. Developing and implementing policies and procedures. Supervising and conducting independent audits. Preparing analysis for departments. Conducting investigations on irregularities and errors. Drafting recommendations on c More...

Reviewing scripts to make informed decisions about talent requirements. Liaising with directors or producers to find out more about their vision and requirements. Preparing actors for auditions or interviews by providing the script and information about casting expectations. Sche More...

Directing system testing and validation procedures. Directing software programming and documentation development. Consulting with departments or customers on project status and proposals. Working with customers or departments on technical issues including software system design a More...

CA Global Headhunters has been retained by the Afreximbank based in Cairo Egypt to recruit for this position. For more information on the Afreximbank please visit their website Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Gl More...

Monitor and ensure agents’ adherence to the schedule and breaks. Calculate the absence rate. Prepare internal reports and analyses. Monitor and analyze call patterns, intra- and inter-day activity and make adjustments as needed in real-time to ensure optimal productivity an More...

Monitor and maintain partner acquisitions, order growth, net fail rate and net take rates. ● Responsible for commission renegotiations. ● Produce metrics which provide visibility on the progress of work assignments and team performance. ● Ensure achieving the monthly acqu More...

Meeting with and advising senior executives throughout the consultation process. Determining business needs and identifying weaknesses. Assessing and analyzing business practices and procedures. Compiling and presenting research findings and recommendations. Developing detailed More...