Incident Management Analyst
Posted on :
03-12-2024
Employer Active
1 Vacancy
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Job Description
- System Monitoring and Continuity: Continuously monitor dashboards and system alerts in real-time to ensure all current systems maintain required levels of availability and performance, thereby ensuring operational continuity.
- Issue Detection and Remediation: Leverage monitoring systems for the rapid identification and resolution of potential and actual IT failures, minimizing downtime and impact on services.
- Reporting and Communication: Adhere to established policies and procedures for reporting any deviations in system performance or risk alerts, ensuring prompt attention and action.
- Dashboard Design Influence: Contribute insights from past incidents and problems to influence the design and functionality of monitoring dashboards, enhancing system availability and preemptive issue detection.
Employment Type
Full Time
Department / Functional Area
Key Skills
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