Manager Account Management AVS EU

Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed.

Manage end to end goal setting for team to align with organizational goals.

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Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns.

Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization.

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Leads recruiting and hiring efforts across direct team and broader organization.

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Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers.

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Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate