وظائف ممثل دعم العملاء في مصر

Deep Technical Expertise in Data & AI Portfolio: Demonstrable client-facing, deep technical subject matter expertise within Data & AI product portfolio, with the ability to engage in complex, architectural conversations. Excellence in Communication and Collaboration: Provab المزيد...

Develop and maintain relationships with existing wholesale customers, including retailers, distributors, and businesses. Identify and pursue new business opportunities through cold calling, networking, and referrals. Understand customer needs and requirements and recommend appropr المزيد...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market المزيد...

Analyze consumer sales and inventory analysis, and propose orders based on stock analysis. Request a proposed order approval by Customer in case of CMI. Update orders in the system based on order change request from customers. Capture order in the system (standard and promotion المزيد...

Meeting planned sales goals. Setting individual sales targets with the sales team. Tracking sales goals and reporting results as necessary. Overseeing the activities and performance of the sales team. Coordinating with marketing on lead generation. The ongoing training of your المزيد...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t المزيد...

Complete and manage all accounting transactions and activities in the branches. Post and record online revenues in the Oracle system. Develop and implement effective internal control procedures to minimize cash handling risks. Reconcile and confirm revenues between different syst المزيد...

Making sure employees that report to you meet performance expectations. Giving instructions or orders to subordinate employees. Ensuring that the work environment is safe, secure and healthy. Meeting deadlines. Approving work hours. Ensure great customer service at all levels.

You will be responsible for monitoring and auditing our different client support channels (tickets, chats and calls). Providing the necessary coaching for both our current team members and the new hires. Data Analysis, you will be responsible for analyzing the client support perf المزيد...

You are an experienced system administrator with around 3 years in the field. You are fluent with automation and integrations, and interested in forward-looking cloud-based development infrastructures. You have great communication ss, both with technical and non-technical personnel. Y المزيد...

NOK HC is hiring call center representatives and Telesales agents on behalf of Goodsmart Goodsmart is a very wellknown online application with a premium household delivery service Requirements: * Girls only * Graduates and undergraduates with no commitment are welcome to apply * Leve المزيد...

Investigate each case by reviewing order details, tracking information, and communication history Liaise with the warehouse and logistics teams to initiate the search and recovery process for lost items Provide regular status updates to the customer care team throughout the investig المزيد...

Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every monitor المزيد...

Responsible for the end to end process of placing the POs, forecasting and assessing stock requirements, sharing POs with vendors and Fulfillment Centre Supply Chain teams to manage the delivery dates Ensure the POs meet the required approvals according to the company financial appro المزيد...

Provide support, troubleshooting, and solutions to complex problems. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support. Improving the overall customer experience serving as the customer advocate within Aln المزيد...

Acting as a true consultant for our clients, finding opportunities to help our clients grow their business. Leading the transformation to a Next Generation Consumer Insights business Leading our team of Consumer Insights experts with a clear grasp of business and research issues المزيد...

Contribute to the security and safety contingency and continuity planning for the office supporting the standardization and implementation of plans and that emergency systems are regularly tested for WFP facilities in-country. Liaise with United Nations Department of Safety and Sec المزيد...

Design and implement a robust support mechanism for existing and future INS centres in-line with Vodafone Foundation Group expectations Answer support requests in a timely and reliable manner in-line with a pre-defined procedure Report on hardware replacement stock in country to Vod المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Knowing our products inside and out so that you can answer questions. Ensure customer satisfaction and provide professional customer support. Keeping records of customer interactions, tra المزيد...

Managing client accounts. Acting as the point of contact for clients. Identifying potential new clients. Identifying and implementing best practices. Organizing meetings with clients about their needs. Monitoring and reporting on sales performance. Handling budgets and client in المزيد...