Supply Chain Customer Service Senior Associate
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
• Analyze consumer sales and inventory analysis, and propose orders based on stock analysis.
• Request a proposed order approval by Customer in case of CMI.
• Update orders in the system based on order change request from customers.
• Capture order in the system (standard and promotion order not including samples/ donations).
• Check pricing.
• Optimize orders in terms of shipping combinations and create filler order for FTL delivery.
• Confirm order change in system for central delivery.
• Proactive out-of-stock communication in case of exceptions.
• Create final delivery details and confirm in the system; Follow-up with 3PL/transport about order status.
• Daily problem solving in order processing.
• Coordination between departments (in person, by phone, zoom meetings, email).
• Support the Customer Support GBS Lead with all initiatives to improve GBS service offerings.
• Support relationship management with key stakeholders within BU supply chain.
نوع التوظيف
دوام كامل
