وظائف ممثل العملاء في مصر

RAYA Customer Experience (RAYA CX) has provided nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa since 2001. Located in Qesm 1st 6 October RAYA CX offers integrated business process outsour المزيد...

Attending training sessions to grow knowledge of products and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs. Forwarding and escalating i المزيد...

Providing a personalized, friendly and efficient service Provide exceptional, efficient counter and sales service for all customer segments, wealth and personal banking (WPB), Premier and Corporate Pro-actively encouraging new and existing customers to register for, and use, alter المزيد...

2month contract Position: French Call Center Agent Location: 6th of October City Egypt Company Overview: RayaCX is a leading customer experience management company providing innovative solutions to clients across various industries. We are currently seeking a French Call Center Agent المزيد...

الأدوار والمسؤوليات سيتعاون مدير تبني السحابة بشكل وثيق، حسب الحاجة، مع فرق TCE ذات الصلة للاتفاق على أنشطة و/أو مخرجات محددة مطلوبة في كل حساب يديرونه. الهدف النهائي هو تحسين الاستخدام ونمو استخدام Oracle Cloud مع خلق تجربة عملاء قوية عبر دورة حياة تبني السحابة بالكامل. الأنشطة الن المزيد...

Job Title: Portuguese Customer Service Agent Company: RayaCX Location: 6th of October City Egypt Contact Details: Temporary Fulltime RayaCX is a leading customer experience management company providing innovative solutions to clients worldwide. We are currently seeking a Portuguese C المزيد...

Position: Call Center Agent French Speaker Company Overview: RayaCX is a leading customer experience management company providing innovative solutions to help businesses enhance their customer interactions and drive growth. With over 20 years of experience and a global presence RayaCX المزيد...

وسيركز المنصب على تدريس المهارات الأساسية اللازمة للتفكير واستكشاف بنية النموذج وتقنيات حل المشكلات في التصاميم ثنائية وثلاثية الأبعاد. يجب أن يتمتع المتقدم بالخبرة في تصميم المنتج من حيث الأساسيات الجمالية وعمليات إنشاء النماذج وبيئة العمل. وفي هذا السياق، سيقوم المتقدم أيضًا بتدريس المزيد...

Provide support, troubleshooting, and solutions to complex problems. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support. Improving the overall customer experience serving as the customer advocate within Aln المزيد...

mail Support for Domestic & international ClientsJob Title : Customer Service Executive Non Voice Email Chat ProcessSkills: CCE, Customer care executive, Customer care, CSE, BPO,Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Custo المزيد...

Attend to all walk-in customers’ needs promptly. Serve walk-in customers and provide full information and advice. Manage and meet customer expectations. Sustain high customer satisfactory service lever. Provide excellent customer service for cash clients as per Aramex CS s المزيد...

Customer relationship management through the effective use of technical knowledge to install, service, and maintain customer sites. Assisting in service repair, preventative maintenance, field change orders / installations. Identifying and solving customer issues, provid المزيد...

Job Title: Turkish Call Center Agent Company: RayaCX Location: 6th of October City Egypt Contact Details: Temporary Fulltime RayaCX is a leading customer experience management company providing innovative solutions to clients worldwide. We are currently seeking a Turkish Call Center المزيد...

Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required. Training staff i المزيد...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market المزيد...

Analyzing customer behavior. Gathering information about customer complaints. Developing aggressive retention strategies based on customer feedback. Negotiating with customers to renew contracts and retain business. Meeting with the sales team to propose customer retention solut المزيد...

RAYA Customer Experience (RAYA CX) is a leading provider of nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa. Since 2001 RAYA CX has been delivering integrated business process outsourcing المزيد...

Audit on GCS cases, follow up and ensure End to End resolution. Listen carefully to contact center calls and audit all info provided to customers. Monitor on customer service (cash team) on attending customers inquiries by fulfilling their requirements, solve their problems & المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

-Support in formulating FI products strategy ensuring the availability of a diversified product suite including accounts, cards, loans and money transfers with a key objective of acquiring new to bank customers and less cash transformation -Engage with product and segment manager المزيد...