وظائف تحليلات العملاء في مصر

Handle all GCS cases, follow up and close all requests. Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. Respond to all requests that are under IRT Immediate Respond Team as per the standard (respo المزيد...

Responsible for SAP S4/HANA Implementation project as project manager. Participate in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility, including participating in design thinking workshops, performing project estim المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so th المزيد...

Interact with customers over the phone to understand their banking needs. Provide excellent customer service to achieve customer loyalty. Resolve problems over the telephone on the spot. Convert sales opportunities in order to meet financial targets. Clarify and explain procedur المزيد...

الأدوار والمسؤوليات تعزيز القيمة للعملاء وأعضاء الفريق من خلال إنشاء المعرفة ذات الصلة ومشاركتها. ▪ الشراكة مع العملاء لدعم استراتيجية أعمالهم وأهدافهم. ▪ الحفاظ على اتفاقيات مستوى الخدمة الخارجية والداخلية والموردين. يعد الوعي بـ ITIL ميزة إضافية. ▪ العمل كنقطة تصعيد أساسية للعمل المزيد...

Provide exceptional customer service for The E-Commerce Group through digital channels, including social media and WhatsApp. Moderate and respond to customer inquiries, comments, and messages on social media platforms. Handle customer service issues, resolve complaints, and ensure المزيد...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Job description:Company DescriptionA leading dog care facility in Egypt known for its exceptional standards of service care and fun experiences for dogs. Our services include dog boarding dog training dog spa wash n walk dog daycare and pet taxi.As a Customer Service Agent your المزيد...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsible for the smooth onboarding of the client, on boarding ‘is making sure customer went live successfully with Foodics’ Responsible for the product know-how and training needs of the client upon the assignment from the professional services. Responsible for educat المزيد...

الأدوار والمسؤوليات يتولى هذا المنصب مسؤولية العمليات اليومية السلسة لمكتب معلومات خدمة العملاء أو الكشك، مع ضمان تنفيذ جميع الأنشطة المتعلقة بخدمة العملاء وفقًا للسياسات والإرشادات المقررة وأن تكون الخدمات المقدمة بأعلى معايير المستوى لضمان تجربة عملاء ممتعة. ملف تعريف الدور الحفا المزيد...

الأدوار والمسؤوليات يتولى هذا المنصب مسؤولية العمليات اليومية السلسة لمكتب معلومات خدمة العملاء أو الكشك، مع ضمان تنفيذ جميع الأنشطة المتعلقة بخدمة العملاء وفقًا للسياسات والإرشادات المقررة وأن تكون الخدمات المقدمة بأعلى معايير المستوى لضمان تجربة عملاء ممتعة. ملف تعريف الدور الحفا المزيد...

#WorkfromHome 40 hours per week Position: Customer Service Agent (Medical) Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative and comprehensive solutions to help businesses improve their customer service processes a المزيد...

- Respond to customer inquiries via email and chat in fluent English. - Provide accurate, valid, and complete information using the appropriate methods and tools. - Resolve customer complaints and provide suitable solutions and alternatives within the established time limits. - Follow المزيد...

Job Title: German Customer Support Representative Company Overview: RayaCX is a leading customer experience management company providing innovative solutions to help businesses improve their customer service operations. With a global presence and a team of highly skilled professionals المزيد...

Quality Monitoring: Regularly monitor customer interactions across various channels (phone, chat, email) to assess service quality for diverse customer support teams. Feedback and Coaching: Provide comprehensive and constructive feedback to team members regarding their performance & المزيد...

الأدوار والمسؤوليات مراقبة وتقييم و/أو تدقيق عينة من المكالمات الواردة و/أو الصادرة وطرق الاتصال الأخرى بما في ذلك الدردشة والبريد الإلكتروني تلبية متطلبات الإنتاجية الإدارية (على سبيل المثال عدد المكالمات التي تتم مراقبتها شهريًا، وعدد رسائل البريد الإلكتروني التي يتم تقييمها، وما المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti المزيد...

Gather and document business requirements for lending products and processes Conduct analysis of existing lending processes and systems Identify areas for improvement and propose solutions to enhance efficiency and effectiveness Collaborate with cross-functional teams to translate المزيد...