Constant Contact Jobs in Alexandria

Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationsh More...

Handle inbound and outbound calls in a professional and courteous manner. - Assist customers with inquiries, concerns, and technical issues. - Provide accurate and detailed information about products, services, and promotions. - Troubleshoot and resolve customer complaints or escal More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in activ More...

Team Management: Recruit, train, and develop a team of customer service representatives. Manage their performance, provide coaching and feedback, and create opportunities for professional growth. Operations Management: Oversee the contact center's daily operations, including sc More...

- Assist, support and perform the target based on transaction quality monitoring and ensure accuracy and effectiveness. - Ensure and apply accurate and detailed feedback is uploaded for every monitored transaction. - Monitor and raise violations for issues which impact customer a More...

Impact on the Business Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible. Delivers what is promised in line with customer expectations Offers More...

- Assist, support and perform the target based on transaction quality monitoring and ensure accuracy and effectiveness. - Ensure and apply accurate and detailed feedback is uploaded for every monitored transaction. - Monitor and raise violations for issues which impact customer and b More...

Provide Direct Customer Support through various channels. Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters. Investigate and resolve customer complaints and queries particularly escalated one More...

- Manage and supervise work force management day to day operations in an effort to increase operational effectiveness. - Report and observe daily call center metrics on all projects, teams, and agent performance. - Analyze and adjust staffing to maximize efficiency and service level r More...

Roles and responsibilities Manage Email Campaigns: Develop, execute, and manage email campaigns, including promotional content and transactional communications Content Creation: Write compelling email content that engages users and drives conversions Segmentation: Segment email l More...

We are seeking an enthusiastic and customerfocused Guest Relation Officer to join our team in the beautiful resort city of Sharm ElSheikh Egypt. As a Guest Relation Officer you will be the primary point of contact for our guests ensuring their stay is memorable and exceeds their expec More...

Monitor and ensure agents’ adherence to the schedule and breaks. Calculate the absence rate. Prepare internal reports and analyses. Monitor and analyze call patterns, intra- and inter-day activity and make adjustments as needed in real-time to ensure optimal productivity an More...

Responding to any malfunction or defect in equipment or machinery and repairing it. Preparing strategies for the maintenance process. Constant readiness for emergency breakdowns that occur at any time. Reviewing parts and parts of machines and equipment and repairing damaged ones More...

Roles and responsibilities To provide Mashreq Bank customer’s financial services which meet customer’s expectations by delivering an unbiased, competent, timely and problem free service. Ensure achievement of set liabilities sales targets on an ongoing basis. More...

As a key person responsible for making value out of data,Senior Business Intelligence Specialist responsible for using cutting-edge data analysis tools such as Tableau and MS Power BI to generate follow-up dashboards, graphs and reports for executives and stakeholders. Enhancing da More...

Making fabric CPS and negotiating prices, Evaluation and conclusion of fabric tests and analyzing tests and process improvement in the dyehouse Supporting the buying team in problems that arise in fabric or garment manufacturing Carrying out the fabric development process Analyz More...

Running RFXs for all assigned categories (Direct & Indirect) Enforce Procurement Policy and get involved at early stages in scope of work definition and issue the RFX Manage the Procurement Process and the supply case efficiently and effectively Ensure that a business has a c More...

Selecting features, building and optimizing classifiers using machine learning techniques Data mining using state-of-the-art methods Extending company’s / customers’ data with third-party sources of information when needed Enhancing data collection procedures to in More...

Making fabric CPS and negotiating prices, Evaluation and conclusion of fabric tests and analyzing tests and process improvement in the dyehouse Supporting the buying team in problems that arise in fabric or garment manufacturing Carrying out the fabric development process Analyz More...

Administer the tax accounting systems and prepare financial information for individuals and departments within ARTOC companies Dealing with all government-related agencies Maintain constant communication with the all related governmental agencies/bodies Maintain compliance with al More...