Customer Care Jobs in Riyadh

Experience in managing credit operations and providing financial services. Deep knowledge of financial policies and procedures. Ability to provide financial advice and customer support. Negotiation and customer relationship management skills. Ability to analyze financial data and make More...

Handle incoming customer inquiries and provide accurate and timely responses.Provide exceptional customer service by actively listening to customers needs and concerns and taking appropriate actions to resolve them.Build and maintain strong customer relationships through positive comm More...

Promote BA services by supporting members to utilize services (Tebtom, Rahatkom, Telemedicine, etc) and keep members engaged with company services. Guide members on points of contact for queries and communication. Update members on insurance coverage details, follow up cases, inqu More...

Provide solutions (technical or otherwise) to close the customers' complaints in line with the SAMA requirement. Commits the required role under the SLA of Management of Correspondence through the SAMA Complaints Systems. Securing proper responses from the customers' compl More...

Oversee consolidated daily treasury transactions such as cash liquidity position foreign Exchange / fixed Income /Money Market / Capital Markets/ DPM Murabaha/ Sukuk/ SAMA Repo and SAMA Rev-Repo Checking all nostro accounts, GL, and SAMA positions daily with coordination with the T More...

Several years of relevant professional experience in a B2B/SaaS company or a similar area in account management or customer success, including experience in building and leading a customer success team Proven success in scaling processes and building high-performing teams Native lang More...

As a Senior Knowledge Analyst (SKA) within Knowledge Team in KSA, you will work in a growing global team , with primary focus on the Middle East region and its clientele, providing consumer research expertise and insights whilst working together with case and proposal teams to provide More...

Handle the daily received cases by customer care email, fax, visits or the call center. Doing the outbound calls, and making sure to give the member proper updates, and proper closing of the cases according to best practice procedures & guidelines. Ensure to answer customer ca More...

Oversee and manage the entire customer care department, ensuring high standards of service and compliance with SAMA regulations. Develop and implement customer care strategies, policies, and procedures. Monitor and analyze customer service metrics and KPIs to ensure continuous imp More...

Oversee and manage the entire customer care department, ensuring high standards of service and compliance with SAMA regulations. Develop and implement customer care strategies, policies, and procedures. Monitor and analyze customer service metrics and KPIs to ensure continuous imp More...

You have at least 2 years experience within a Customer Service role, ideally within the Hospitality or Customer Care Services in a Call Center. You possess excellent interpersonal as well as written and verbal communication ss in German (mother tongue level) and English (proficienc More...

Academy care specialist ( Analyst/Sr Analyst) - 2 FTEs ( one to start with) Immediate focal point for Tawteen, HRDF, TVTC. ..etc Maintain Tawteen, TVTC online requirement up to date Students attendance, registrations, Attend student issues/ IT issues Work with leadership in event More...

Lead and manage a team of care coordinator specialists, providing guidance, support, and development opportunities. Develop and implement comprehensive care coordination processes and protocols to enhance patient care and improve outcomes. Ensure the efficient and effective flow o More...

Educational qualification: High school diploma as a minimum, preferably with training or certification in healthcare or nursing. Personal skills: Ability to provide personal care and support to patients or the elderly with skill and compassion. Communication skills: Ability to commu More...

Immediate focal point for Tawteen, HRDF, TVTC. ..etc Maintain Tawteen, TVTC online requirement up to date Students attendance, registrations, Attend student issues/ IT issues Work with leadership in event planning/ coordination ..etc Coordinate clients visit logistics Coordinate More...

Excellent communication skills and good dealing with the elderly or sick. Ability to provide personal care and assistance with activities of daily living. Knowledge of first aid and basic health care. Ability to work independently and under pressure.

Develop and execute the health and wellbeing AI strategy in alignment with overall strategic objectives. Lead the AI team in researching, designing, and implementing AI solutions to address complex healthcare challenges. Collaborate with cross-functional teams to integrate AI capabi More...

We’re stable. We raised $35M and have years of runway. We're remote first and have more than 10 years of experience leading distributed teams at Elastic. Our team is distributed around the world, mainly in Europe and the east coast of the USA. Be part of a healthy cultur More...

Serve as the main point of contact for customers, addressing their inquiries and providing solutions in a timely and professional manner. Build and maintain strong relationships with customers, ensuring their needs are met and their expectations are exceeded. Proactively identify More...

Organizational ss: Ability to organize and manage tasks efficiently and accurately. Time management and prioritization ss. Technical ss: Knowledge of regulations and legislation related to organizational sponsorship. Ability to use basic computer programs (such as Microsoft Office) More...