Customer Care Jobs in Riyadh

Promote BA services by supporting members to utilize services (Tebtom, Rahatkom, Telemedicine, etc) and keep members engaged with company services. Guide members on points of contact for queries and communication. Update members on insurance coverage details, follow up cases, inqu More...

Provide solutions (technical or otherwise) to close the customers' complaints in line with the SAMA requirement. Commits the required role under the SLA of Management of Correspondence through the SAMA Complaints Systems. Securing proper responses from the customers' compl More...

Oversee consolidated daily treasury transactions such as cash liquidity position foreign Exchange / fixed Income /Money Market / Capital Markets/ DPM Murabaha/ Sukuk/ SAMA Repo and SAMA Rev-Repo Checking all nostro accounts, GL, and SAMA positions daily with coordination with the T More...

As a Senior Knowledge Analyst (SKA) within Knowledge Team in KSA, you will work in a growing global team , with primary focus on the Middle East region and its clientele, providing consumer research expertise and insights whilst working together with case and proposal teams to provide More...

Several years of relevant professional experience in a B2B/SaaS company or a similar area in account management or customer success, including experience in building and leading a customer success team Proven success in scaling processes and building high-performing teams Native lang More...

Follow communication procedures and guidelines according to the company policy, when handling different topics. . Handle customer complaints (through phone or emails), provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Identify custo More...

Process orders, returns, and refunds accurately and in accordance with company policies and procedures. Maintain thorough and accurate records of customer interactions and transactions in our CRM system. Collaborate with cross-functional teams to escalate complex issues and ensure More...

Handle the daily received cases by customer care email, fax, visits or the call center. Doing the outbound calls, and making sure to give the member proper updates, and proper closing of the cases according to best practice procedures & guidelines. Ensure to answer customer ca More...

Oversee and manage the entire customer care department, ensuring high standards of service and compliance with SAMA regulations. Develop and implement customer care strategies, policies, and procedures. Monitor and analyze customer service metrics and KPIs to ensure continuous imp More...

Oversee and manage the entire customer care department, ensuring high standards of service and compliance with SAMA regulations. Develop and implement customer care strategies, policies, and procedures. Monitor and analyze customer service metrics and KPIs to ensure continuous imp More...

You have at least 2 years experience within a Customer Service role, ideally within the Hospitality or Customer Care Services in a Call Center. You possess excellent interpersonal as well as written and verbal communication ss in German (mother tongue level) and English (proficienc More...

Academy care specialist ( Analyst/Sr Analyst) - 2 FTEs ( one to start with) Immediate focal point for Tawteen, HRDF, TVTC. ..etc Maintain Tawteen, TVTC online requirement up to date Students attendance, registrations, Attend student issues/ IT issues Work with leadership in event More...

Educational qualification: High school diploma as a minimum, preferably with training or certification in healthcare or nursing. Personal skills: Ability to provide personal care and support to patients or the elderly with skill and compassion. Communication skills: Ability to commu More...

Oversee daily operations within the Customer Service division, ensuring optimal performance and efficiency. Provide leadership and guidance to Customer Service Associates, fostering a collaborative and growth-oriented environment. Maintain customers’ profiles and related doc More...

Roles and responsibilities Provide certain support to nursing staff with direct and in-direct patient care within the assigned area. The position holder will undertake tasks and duties delegated by the Charge Nurse or a team leader. PCT will act as coordinator between the assigned p More...

Develop and execute the health and wellbeing AI strategy in alignment with overall strategic objectives. Lead the AI team in researching, designing, and implementing AI solutions to address complex healthcare challenges. Collaborate with cross-functional teams to integrate AI capabi More...

Excellent communication skills and good dealing with the elderly or sick. Ability to provide personal care and assistance with activities of daily living. Knowledge of first aid and basic health care. Ability to work independently and under pressure.

Teaching Spanish to children from grades VIII - XII (CIS/IB).Design Learning outcomes for all grades based on the Cambridge IGCSE learning objectives . Prepare grade specific short term and long term lesson plans to achieve the learning objectivesPosses a good command over spoken More...

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes More...

We’re stable. We raised $35M and have years of runway. We're remote first and have more than 10 years of experience leading distributed teams at Elastic. Our team is distributed around the world, mainly in Europe and the east coast of the USA. Be part of a healthy cultur More...