Associate - Customer Complaints - Operations Customer Care
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0 - 0 years
Not Disclosed
Salary Not Disclosed
Any Nationality
N/A
1 Vacancy
Job Description
- Provide solutions (technical or otherwise) to close the customers' complaints in line with the SAMA requirement.
- Commits the required role under the SLA of Management of Correspondence through the SAMA Complaints Systems.
- Securing proper responses from the customers' complaints team to the violations forwarded by the SAMA's violation committee to D360.
- Reporting the status of the SAMA's violations and customers' complaints to management every week.
Employment Type
Full-time
