Associate Customer Complaints Operations Customer Care Jobs in Riyadh

Provide solutions (technical or otherwise) to close the customers' complaints in line with the SAMA requirement. Commits the required role under the SLA of Management of Correspondence through the SAMA Complaints Systems. Securing proper responses from the customers' compl More...

Oversee consolidated daily treasury transactions such as cash liquidity position foreign Exchange / fixed Income /Money Market / Capital Markets/ DPM Murabaha/ Sukuk/ SAMA Repo and SAMA Rev-Repo Checking all nostro accounts, GL, and SAMA positions daily with coordination with the T More...

Saudi nationality. Excellent communication skills and ability to build strong relationships with clients. Ability to analyze customer needs and guide teams to provide excellent customer service. Organizational and time management skills to organize service operations. Ability to deal More...

Support the GAM to develop, drive and implement account strategies and initiatives; coordinate account planning across service lines and for the different regions. Support GAM in monitoring and supporting the deployment of the multiple initiatives within the priority accounts progr More...

Strategy Development: Collaborate with senior management to develop and refine the customer experience strategy aligned with the organization's goals and values. Customer Journey Mapping: Analyze and map out the customer journey across various touchpoints to identify pain More...

Promote BA services by supporting members to utilize services (Tebtom, Rahatkom, Telemedicine, etc) and keep members engaged with company services. Guide members on points of contact for queries and communication. Update members on insurance coverage details, follow up cases, inqu More...

Mentoring/supervising the performance/responses of the CITC Complaints team (Customer Care) in resolving customers’ complaints at all CITC systems levels. Representing the Company before the CITC in relation to any matters related to customers’ complaints (i.e. workshop More...

Defect Identification & Reporting: Identify, document, and report software defects, inconsistencies, and issues. Work closely with developers to ensure defects are understood and resolved in a timely manner. Test Automation: Develop and maintain automated test scripts using app More...

Sales Coordinator is required to support the sales operations manager with all the sales requirements and organization of the team objectivesJob Description : 1. Support the Sales Operations Manager in documentation and data management.2. Work closely with the stakeholder to coor More...

Strong ytical ss and ability to understand financial data. Ability to manage customers' financial records and daily financial transactions. Ability to communicate effectively with customers to collect payments and resolve financial issues. Knowledge of accounting programs and fina More...

Roles and responsibilities We are looking for a highly motivated and customer-centric individual to join our team as a Customer Advisor. As a Customer Advisor, you will be the primary point of contact for our customers, providing them with excellent service and support. This role re More...

Serve as the main point of contact for customers, addressing their inquiries and providing solutions in a timely and professional manner. Build and maintain strong relationships with customers, ensuring their needs are met and their expectations are exceeded. Proactively identify More...

Generate job orders and monitor production flow on the shop floor. Plan and monitor material kit releases on the floor. Generate, maintain, and track inspection control tag DB. Develop a detailed production schedule. Prepare and monitor production status reports. Interface With More...

Raise LPO to the supplier and contractor Send and follow-up contracts to Finance for signature Raise DOA Proceed payments of suppliers and contractors in Hive Express platform Update Opex and Capex tracker Marketing events permit Review RSO platform and follow-up on store audi More...

Handle the daily received cases by customer care email, fax, visits or the call center. Doing the outbound calls, and making sure to give the member proper updates, and proper closing of the cases according to best practice procedures & guidelines. Ensure to answer customer ca More...

Enhance performance of the Governance and Complaint handling cluster and ensure effective implementation of various programs and initiatives. Monitor and identify the areas needing improvements and rectified promptly any potential performance shortcomings in the procurement process More...

2+ years of experience in Operations, with a proven track record of success. Strong analytical and problem-solving skills, with a focus on data-driven decision-making and heavy experience of SFDC reporting. Project Management experience, with keen understanding of the channel as a More...

Track all inquiries for quotations upon customer contact and equipment arrival at the inbound equipment. Contact customers to define the necessary scope of work. Create, revise and update Quality Plans as needed. Carry out credit limit checks, and ensure customers are not on blac More...

4+ years of customer success experience at a B2B SaaS Company. Preferred experience in the cyber security industry. Proven ability to navigate organizations to accelerate product adoption, influence collaboration, and promote opportunities for growth. Ability to influence program More...

We’re stable. We raised $35M and have years of runway. We're remote first and have more than 10 years of experience leading distributed teams at Elastic. Our team is distributed around the world, mainly in Europe and the east coast of the USA. Be part of a healthy cultur More...