Helpdesk Jobs in Riyadh

We are seeking a highly experienced Director of IT Operations to lead and optimize our IT infrastructure service management and operations across our offices dark stores and cloud kitchens. This is a senior leadership role based at our Riyadh HQ critical to ensuring seamless IT operat More...

Strong computer skills and experience working within a similar office based position. Problem solving skills and customer focus skills. Patience, empathy, flexibility. Ability to perform under pressure and ‘’can do’’ attitude. Strong team player. Online More...

Relationship Building & Client Servicing Manage participation process for a portfolio of clients within industry sectors Assist with job matching, data submission, and interpretive/utilization assistance Respond to second level queries and more complex questions Iden More...

Educational Qualifications: A minimum of a high school diploma, preferably a university degree or training courses in a related field. Skills and Knowledge: Excellent verbal and written communication skills. Ability to use computers and Customer Relationship Management (CRM) softwar More...

Welcome customer after contact signed and handed over from Sales, Wherever accessible, visit sites and have face to face meeting for first time contracts for mid and large size customer to understand scope of work needs and customer requests in detail. Serve as the primary point o More...

7+ years experience in B2B SaaS within Customer Success, Account Management, and/or Management Consulting. Experience overseeing 5M+ ARR book of business including direct responsibility for customer churn, product usage/utilization, renewal, health, and satisfaction. Has managed e More...

Act as the main point of contact for e-CENS for Mid-Market and Enterprise level customers and their team members. Help Sales team with technical/strategic conversations with prospects. Actively monitor client usage and identify opportunities to upsell additional products and servi More...

Excellent communication skills and the ability to deal tactfully and effectively with customers. Ability to handle the electronic or telephone ordering system efficiently. Ability to accommodate customer requests quickly and accurately. Commitment to high service standards and achievi More...

Educational Qualifications: A minimum of a high school diploma, preferably a university degree in business administration, communications, or any related field. Skills and Knowledge: Excellent verbal and written communication skills. Ability to listen effectively and understand cust More...

Educational Qualifications: University degree in Business Administration, Communication, or any related field. Skills and Knowledge: Strong leadership skills and ability to manage and direct a team. Excellent verbal and written communication skills. Knowledge of call center manageme More...

Track all inquiries for quotations upon customer contact and equipment arrival at the inbound equipment. Contact customers to define the necessary scope of work. Create, revise and update Quality Plans as needed. Carry out credit limit checks, and ensure customers are not on blac More...

8+ years in a customer support role, with experience working in cloud, storage, networking environments Ability to analyze system and network diagnostics to clearly articulate issue to customer and internal cross-functional team Understanding of SMB & NFS protocols tools Unders More...

You have at least 2 years experience within a Customer Service role, ideally within the Hospitality or Customer Care Services in a Call Center. You possess excellent interpersonal as well as written and verbal communication ss in German (mother tongue level) and English (proficienc More...

The chance to make an immediate impact at a global gaming enterprise that is scaling quickly A culture that values tenacity, adaptability, curiosity & accountability Competitive compensation and benefits reflective of your experience and skills. Guaranteed 1 month bonus after More...

Customer Communication: Respond to customer inquiries promptly and empathetically via phone, email, chat, and potentially social media channels. Troubleshooting: Investigate and resolve customer issues related to products, orders, accounts, and technical difficulties. Product Know More...

Education and Qualifications: Bachelor’s degree in computer science, information technology, or related field. Specialized certifications in technical support or information technology are a plus. Technical Skills: Familiarity with IT fundamentals, including operating systems More...

Holds a high school diploma or equivalent. Excellent communication skills and the ability to deal tactfully with customers. Good knowledge of word processing and office programs such as Word and Excel. Ability to work under pressure and in a dynamic work environment. Commitment to con More...

Educational Qualifications: At least a high school diploma, preferably a university degree in a related field such as business administration or marketing. Skills and Knowledge: Proficiency in spoken and written English. Excellent oral and written communication skills. Ability to us More...

Nationality: The applicant must be a Saudi national. Educational Qualification: High school diploma as a minimum, preferably a diploma or bachelor’s degree in business administration or a related field. Communication Skills: Ability to communicate effectively with customers, b More...

Educational qualification: High school diploma or equivalent. Communication Ss: Ability to communicate clearly and effectively with customers. Tact and Professionalism: The ability to deal with customers tactfully and professionally. Patience and good treatment: The ability to deal wi More...