Helpdesk Jobs in Riyadh

We support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for More...

We are seeking a highly experienced Director of IT Operations to lead and optimize our IT infrastructure service management and operations across our offices dark stores and cloud kitchens. This is a senior leadership role based at our Riyadh HQ critical to ensuring seamless IT operat More...

We are seeking a highly experienced Director of IT Operations to lead and optimize our IT infrastructure service management and operations across our offices dark stores and cloud kitchens. This is a senior leadership role based at our Riyadh HQ critical to ensuring seamless IT operat More...

We are seeking a highly experienced Director of IT Operations to lead and optimize our IT infrastructure service management and operations across our offices dark stores and cloud kitchens. This is a senior leadership role based at our Riyadh HQ critical to ensuring seamless IT operat More...

We are seeking a highly experienced Director of IT Operations to lead and optimize our IT infrastructure service management and operations across our offices dark stores and cloud kitchens. This is a senior leadership role based at our Riyadh HQ critical to ensuring seamless IT operat More...

We are seeking a highly experienced Director of IT Operations to lead and optimize our IT infrastructure service management and operations across our offices dark stores and cloud kitchens. This is a senior leadership role based at our Riyadh HQ critical to ensuring seamless IT operat More...

Strong computer skills and experience working within a similar office based position. Problem solving skills and customer focus skills. Patience, empathy, flexibility. Ability to perform under pressure and ‘’can do’’ attitude. Strong team player. Online More...

Relationship Building & Client Servicing Manage participation process for a portfolio of clients within industry sectors Assist with job matching, data submission, and interpretive/utilization assistance Respond to second level queries and more complex questions Iden More...

Educational Qualifications: A minimum of a high school diploma, preferably a university degree or training courses in a related field. Skills and Knowledge: Excellent verbal and written communication skills. Ability to use computers and Customer Relationship Management (CRM) softwar More...

Welcome customer after contact signed and handed over from Sales, Wherever accessible, visit sites and have face to face meeting for first time contracts for mid and large size customer to understand scope of work needs and customer requests in detail. Serve as the primary point o More...

7+ years experience in B2B SaaS within Customer Success, Account Management, and/or Management Consulting. Experience overseeing 5M+ ARR book of business including direct responsibility for customer churn, product usage/utilization, renewal, health, and satisfaction. Has managed e More...

Act as the main point of contact for e-CENS for Mid-Market and Enterprise level customers and their team members. Help Sales team with technical/strategic conversations with prospects. Actively monitor client usage and identify opportunities to upsell additional products and servi More...

Excellent communication skills and the ability to deal tactfully and effectively with customers. Ability to handle the electronic or telephone ordering system efficiently. Ability to accommodate customer requests quickly and accurately. Commitment to high service standards and achievi More...

Educational Qualifications: A minimum of a high school diploma, preferably a university degree in business administration, communications, or any related field. Skills and Knowledge: Excellent verbal and written communication skills. Ability to listen effectively and understand cust More...

Educational Qualifications: University degree in Business Administration, Communication, or any related field. Skills and Knowledge: Strong leadership skills and ability to manage and direct a team. Excellent verbal and written communication skills. Knowledge of call center manageme More...

Provide support to customers over phone, email and other channels as needed Provide timely, accurate and high quality responses to service, quality, payment and platform related queries from our Taiwanese customers Understand service, process and business scope thoroughly to be ab More...

Develop long-term partnership with customers to ensure they remain successful by realizing the full value of their investment to ensure renewals and expansions. Act as the main point of contact for Oracle customers and acts as a point of escalation for your customer’s critica More...

Provide solutions (technical or otherwise) to close the customers' complaints in line with the SAMA requirement. Commits the required role under the SLA of Management of Correspondence through the SAMA Complaints Systems. Securing proper responses from the customers' compl More...

Develop and maintain strong relationships with clients, understanding their needs and ensuring they achieve their business goals using the company's platform. Address client concerns and ensure the resolution of issues in a timely manner, aiming for customer satisfaction. Moni More...

High school diploma or equivalent; bachelor’s degree preferred. Proven experience in customer service or a related field, with a strong track record of delivering exceptional customer experiences. Excellent communication skills, both verbal and written, with the ability to a More...