Customer Support Engineer EMEA العربية

Customer Support Engineer EMEA

Hammerspace

Posted on : 16-08-2024

Employer Active

1 Vacancy

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Jobs by Experience

0 - 8 years

Job Location

Riyadh - Saudi Arabia

Monthly Salary

Not Disclosed

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Posted on : 16-08-2024

Job Description

8+ years in a customer support role, with experience working in cloud, storage, networking environments

Ability to analyze system and network diagnostics to clearly articulate issue to customer and internal cross-functional team

Understanding of SMB & NFS protocols tools

Understanding of Active Directory & Kerberos systems

Understanding of networking protocols and analysis of network packet captures

Previous scripting experience strongly desired

Ability to parse and analyze system logs

Exceptional communication skills, with ability to prioritize competing escalations

Excellent troubleshooting skills and ability to work with cross-functional teams

Multilingual candidates preferred

Employment Type

Part-time

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

Customer

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About Company

Hammerspace

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Customer Support Engineer EMEA

Hammerspace

Job Description

Employment Type

Department / Functional Area

Key Skills

About Company

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