drjobs Customer Success Manager - Enterprise EMEA العربية

Customer Success Manager - Enterprise EMEA

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1 Vacancy
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Jobs by Experience drjobs

0 - 7 years

Job Location drjobs

Riyadh - Saudi Arabia

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

  • 7+ years experience in B2B SaaS within Customer Success, Account Management, and/or Management Consulting.
  • Experience overseeing 5M+ ARR book of business including direct responsibility for customer churn, product usage/utilization, renewal, health, and satisfaction.
  • Has managed enterprise requests for proposals (RFP) for 1000+ user accounts including working with direct sales and implementation teams
  • Experience managing both Channel Partner relationships and large global enterprise customers of 50K+ employee’s.
  • Has a consultative mindset that enables you to easily diagnose issues and prescribe solutions.

Employment Type

Part Time

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

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