drjobs Call Center Representative - English العربية

Call Center Representative - English

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1 Vacancy
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Jobs by Experience drjobs

1 - 2 years

Job Location drjobs

Riyadh - Saudi Arabia

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Saudi Arabian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Educational Qualifications:

At least a high school diploma, preferably a university degree in a related field such as business administration or marketing.
Skills and Knowledge:

Proficiency in spoken and written English.
Excellent oral and written communication skills.
Ability to use computers and Customer Relationship Management (CRM) systems.
Active listening skills and understanding customer needs.
Tasks and Responsibilities:

Respond to customer inquiries via phone, email or live chat.
Process requests and complaints and provide appropriate solutions.
Document conversations and relevant information in the customer management system.

Employment Type

Full-time

Department / Functional Area

Helpdesk / Customer Service / Telecalling

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