Customer Service Specialist العربية

Customer Service Specialist

MoCal

Posted on : 27-12-2024

Employer Active

1 Vacancy

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Jobs by Experience

0 - 2 years

Job Location

Riyadh - Saudi Arabia

Salary

Not Disclosed

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Posted on : 27-12-2024

Job Description

Customer Communication: Respond to customer inquiries promptly and empathetically via phone, email, chat, and potentially social media channels.
Troubleshooting: Investigate and resolve customer issues related to products, orders, accounts, and technical difficulties.
Product Knowledge: Gain in-depth understanding of moCal products and services to provide accurate information and guide customers effectively.
Documentation: Accurately record customer interactions and resolutions within the company's CRM system or other designated tools.

Employment Type

Part Time

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

Customer

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About Company

MoCal

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Customer Service Specialist

MoCal

Job Description

Employment Type

Department / Functional Area

Key Skills

About Company

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