Quality Improvement Jobs in Philippines

Responsibilities: Responsible for Service Delivery Quality (Quality Control Quality Assurance and Quality Improvement) for all operations in the PhilippinesHelp address client complaints related to quality of serviceHelp oversee quality framework development for new operationsParticip More...

Requirements:2nd years undergraduateMinimum of 2 years as senior Manager quality in BPO industryExcellent working knowledge of MS OfficePossess indepth knowledge and skill of Six Sigma Lean methodology(Minimum GB certified / BB trained resource)Build a strong quality control with proc More...

Job Summary: Responsible for ensuring that products and services meet the established standards set by the company. Duties include maintaining strong overall quality control of products made by the company adhering to reliability performance and customer expectation. This position re More...

Oversee the entire Training and Quality Assurance department supporting our Managed Solutions Programs New Hire Training and onboarding as well as upskilling training.Job Duties and ResponsibilitiesLeads 58 Trainers and Training Leads Quality Lead and/or group of Quality Assurance. More...

The SuppliertoMarket Quality Specialist is responsible for the design implementation  monitoring and the continual improvement of the quality and food safety processes across the 1FG value chain to support quality performance and the consistent delivery of products that conform t More...

Responsibilities: Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality complianceLeads significant process improvement projectsTrain / mentor personnel from other functions on quality tools More...

The SuppliertoMarket Corporate Quality Specialist is responsible for the design implementation  monitoring and the continual improvement of the quality and food safety processes across the 1FG value chain to support quality performance and the consistent delivery of products that More...

High performance delivery on all quality parameters.Audit chats/email interactions on product/process Communication and soft skills parameters.Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion.Data anal More...

Sutherland is seeking a dynamic and goaloriented person to join us as Senior Manager for Service Excellence. We are a group of driven and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we More...

Provides assistance to QSP Supervisor in ensuring that the Pilmico Food Group guidelines & policies for systems and processes as well as External Interested Parties (e.g. customer and legal requirements) are implemented and up to date.Works with the departments on their analysis a More...

Job title: Quality Compliance ManagerWork Set up: Onsite/GY ShiftLocation: MOASalary: 95k 100k Below are the JD and nonnegotiable requirements The QC Manager is responsible for ensuring smooth functioning of Quality Compliance function in client processes while ensuring that internal More...

Position: Quality Manager BPOLocation: MOA Pasay Salary: PHP 80000Target Industry: Insurance domainJoining Date: ASAP Qualifications:5 years in QA Manager roleKnowledge in Quality tools and analysisExperience in Insurance domain (preferred)Must have understanding on NPS calculationKn More...

Job Title: Quality Assurance (QA) ManagerAccount: TravelType of Support: VoiceWork Setup: Onsite at Central Bloc 18th Floor Central Bloc Cebu IT ParkWork Shift: ShiftingSalary: Up to 68k packageStart Date: ASAPHeadcount: 1 Job Summary:We are seeking an experienced Quality Assurance ( More...

Responsibilities: Process Management Ensure adherence to Quality framework for existing scope and deploy the framework for any new ramp ups. identify the internal pain areas in client processes and build robust controls around themProcess Control & Verification Deploy and Monit More...

Responsibilities: Process Management Ensure adherence to Quality framework for existing scope and deploy the framework for any new ramp ups. identify the internal pain areas in client processes and build robust controls around themProcess Control & Verification Deploy and Monit More...

This is a remote position. Fulltime (40 hours a week) Monday Friday 9AM 6PM (includes 1 hrunpaid break) EST Job DescriptionWe re on the hunt for a detailoriented and analytical QA and Compliance Analyst to join our client s dynamic team. In this critical role you More...

Qualitfications:At least 7 10 years experience in service support function with comprehensive understanding of service management concepts operational excellence and continuous improvement processes and procedures Experience in project management desirableExperience in shared service More...

Qualitfications:At least 7 10 years experience in service support function with comprehensive understanding of service management concepts operational excellence and continuous improvement processes and procedures Experience in project management desirableExperience in shared service More...

Lead & support projects related data collection in line with standards & delivery of data in a timely manner by engaging with right people.OperationsLead & support planning of tasks needed to manage the project deliverablesEngage with right people (within & outside our More...

Requirements: Minimum of 6 years experience/exposure in Quality with at least 8 years of overall experience in BPO or Shared Services setupAt least 3 years of people management background. (Supervisory/Managerial support)Effective communication skills. Can drive discussions with seale More...