Research Services Jobs in Kuala Lumpur

Job Description:BI Dashboard & Reporting Development:Design develop and maintain interactive dashboards and reports in Power BI that provide insights into sales inventory marketing performance and other key business metrics.Use Power BI to integrate data from various sources including More...

Job Brief:This department plays a crucial role in maintaining the companys competitive edge and ensuring its longterm growth and sustainability.Responsibilities:Junior Software Engineer The ideal candidate will have a passion for coding a desire to learn new technologies and the abili More...

Job Summary:To Lead Supervise coach and manage the Executive Technical Support team to ensure that both Call Centre operational targets (KPIs) and service levels are achieved.Review Workflows & process procedures (SOPs); to close Service gaps to ensure Call Centre productivityTo maint More...

Responsibilities of the Role:Provide daytoday delivery and technical support for endusers of desktop applications telephones printers computer hardware mobile device and similar devices via Ticketing Phone support and onsite support as required.Support Windows and MAC hardware primari More...

Job Brief:The Incident Resolution Management Agent is responsible for the resolution of service requests and associated services issues for nominated customers in real time.The position will require you to support the contact centre in spoken and written English & Tagalog.Responsibili More...

Job Brief: Receive call/digital interactions to assist customers and clients with technical issues arising from everyday computer use (desktop/laptop/tablet/other related devices). Determine the problem and provide a technical resolution within the contact or by dispatching for servic More...

Design for Equity: UX Designer for an MIT Startup Revolutionizing Cancer Screening Position Overview:As a UX Designer you will play a pivotal role in designing the user experience for a groundbreaking Smart Connected Capsule Product. This product is set to transform the field of gastr More...

Open Position: Business Development Manager (Fintech Company) A Fintech Company is currently looking for Business Development Manager to join the team and be based in the Selangor office. Key responsibilities include:More than 5 years of experience in ecommerce or service operatio More...

Job Title: Wealth Manager Malaysia Location: Malaysia Remote Working Option Company: Hebden Consulting Website: About Hebden Consulting: Hebden Consulting is an Independent Financial Advisory firm with offices in Malaysia and London. Specializing in working with international expats More...

The position will require you to support the contact centre via telephone calls and emails in spoken and written Mandarin English and Bahasa Malaysia.Responsibilities of the Role:Respond to incoming calls/chats/emails promptly and professionally and initiate outbound calls when requir More...

Job Brief:Reviewing resolved incident tickets to ensure all necessary information is updated and accurate.Leading driving and managing internal and external stakeholders including outsourced vendors topromptly resolve incidents and requests within the contracted Service Level Agreemen More...

The Responsibilities of the Role:Monitor and track field service activities end to end including turnaround time parts request parts usage repeated repair onsite scheduling customer feedback and process compliance. May require to make outbound calls to customer when needed to validate More...

IT Development Associate SpecialistTheIT Development Associate Specialist is part of Online IT team who is responsible for taking on the development of the eCommerce and eService related business requirements to support B2C and B2B use cases. We are looking for both frondend web and b More...

Level 2 Technical Customer Service Representative provides advanced technical support resolves complex issues handles escalated cases and ensures customer satisfaction.Responsibilities of the Role:Advanced Technical Support: Diagnose and resolve complex hardware software and network i More...

LEADING BRAND IN COMPUTERS.The Position:The Executive Technical Support will be required to manage incoming calls and emails pertaining to PCs Laptops and related products and services.The position will require you to support the contact centre in spoken and written English and Thai.T More...

Job Summary:The monitoring support is responsible for the proactive monitoring of 24x7 service orders and acting as a control tower coordinating service deliveries with various internal service teams including Service Delivery Manager Technical Support Technical Account Managers Part More...

Responsibilities: Develop detailed comprehensive and wellstructured test plans and test cases. Play the role QA Engineer: Design develop and execute automated test cases using Puppeteer framework or any other similar tools. Identify and report issues found in a detailed manner then ve More...

Job Description:Respond to incoming calls/chats/emails promptly and professionally and initiate outbound calls when required.Escalate intricate issues or complaints to higherlevel support or supervisors as needed.Develop and retain a profound understanding of the companys products ser More...

Responsibilities of the Role:Receive call/digital interactions to assist customers and clients with technical issues arising from everyday computer use (desktop/ laptop/ tablet/ other related devices).Determine the problem and provide a technical resolution within the contact or by di More...

IT Development Associate SpecialistTheIT Development Associate Specialist is part of Online IT team who is responsible for taking on the development of the eCommerce and eService related business requirements to support B2C and B2B use cases. We are looking for both frondend web and b More...