Executive Incident Management - Tagalog Speaker
Executive Incident Management - Tagalog Speaker
Posted on :
20-11-2024
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Salary
Not Disclosed
Salary Not Disclosed
Posted on :
20-11-2024
Job Description
Job Brief:
- The Incident Resolution Management Agent is responsible for the resolution of service requests and associated services issues for nominated customers in real time.
- The position will require you to support the contact centre in spoken and written English & Tagalog.
Responsibilities:
- Degree in IT related disciplines (preferred)
- Good command of spoken and written English & Tagalog.
- Minimum 1 year experience in a similar position.
- Contact Centre experience is an advantage.
- Undergraduate degree/diploma in IT or Business related.
- Able to work night shift. Work in 24x7 rotational shift face pace environment.
- Well versed in Windows Operating Systems and Windows Office.
- Well versed in software and hardware.
- Possess initiative able to work independently and as a team.
- Dynamic highly motivated and a resultoriented team player with good interpersonal skills
The Package:
- Attractive salary up to RM 4000 (inc Housing Allowance)
- Performance related bonus on a quarterly basis for confirmed staff
- 15 days Annual Leave
- 14 days Medical Leave
- Medical and hospitalization coverage
Employment Type
Full Time
Company Industry
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