Customer Assistance Jobs in Kuwait City

Customer Interaction: Interact with customers via multiple channels including phone, email, chat, and social media to provide assistance, address inquiries, and resolve issues promptly and courteously. Inquiry Handling: Respond to customer inquiries regarding products, servic More...

Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. Troubleshoot techni More...

Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. Troubleshoot techni More...

Support customers through break/fix issues, upgrades/deployments, integrations, and utilization Leverage your knowledge and experience to analyze customer environments and provide feedback on best practices Provide ad-hoc assistance to Customer Success Managers, Account Executives More...

Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. Troubleshoot techni More...

Recommend potential products or services to management by collecting customer information and analyzing customer needs Prepare product or service reports by collecting and analyzing customer information Contribute to team effort by accomplishing related results as needed More...

Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizin More...

Customer master data management within the sales order process when required (add new delivery address).Prioritize orders in case of shortages as per the customers' classification, and in case of need, according to the rules provided by the direct line manager.Coordinate return or More...

Initiate and coordinate the implementation of clients for designated regions Mediate between all deugro departments required to engage for a successful client onboarding Support and guide the regional stakeholders in Sales and Operations in implementing and re-engineering named ac More...

Key Responsibilities:Receive incoming calls at the call center. Maintain COMPANY standard etiquettes for calls ie. Greeting being polite)Analyze the type of call and ensure proper understanding of the customer need and take necessary actions based on the need.Acknowledge act and acti More...

Customer enquiries: Respond to customer enquiries and provide customer service and support Sales opportunities: Identify sales opportunities and pass these to the correct branch colleague Cash transactions: Process cash transactions after verifying signatures, dates, numerical amo More...

This is a part-time on-site role for a Customer Support & Fulfilment Specialist located in Kuwait City. As a Customer Support Specialist, you will be responsible for providing exceptional customer support, ensuring customer satisfaction, and resolving technical support inquiries. More...

Main tasks Communication with customers Be the main point of contact, diversify it with- Messages and quick problem solving You make clients manage the accounts management- A large number of clients who provide distinguished service - Medicine Old logistics- Collaborate with the logi More...

Design and implement technical solutions using the API based on customer needs. Advise customers on product architecture and best practices for API usage. Provide ongoing technical support, including debugging and issue resolution. Proactively identify and implement fixes and imp More...

Proficiency in data analysis tools and statistical techniques. Experience in marketing analytics, segmentation, or data analysis roles. Understanding of customer behavior and preferences. Strong analytical and problem-solving skills. Bachelor's degree in Marketing, Business, More...

Highly technical and experienced in operating PostgreSQL at scale. Understand the main issues that people hit when operating PostgreSQL. Keeps up to date with the latest developments in database systems. Understand the general sales process. Have demonstrated the ability to beco More...

Grow sustainable revenues from existing relationships and through targeted acquisition of quality new customers Optimize the potential value and profitability of existing relationships by assisting in the delivery of solutions, products and services appropriate to meet customer nee More...

● Handles all incoming calls and inquiries from customers and dealers on general issues and specific issues related to buy and sell requests/inquiries ● Generate sales leads ● Attends to all clients and inquiries in a timely manner ● Conduct outbound calls and customer satisfaction More...

Manage and lead a team of customer service representatives. Develop and implement customer service strategies and standards. Oversee daily customer service operations, ensuring efficient order processing, delivery scheduling, and customer issue resolution. Monitor and analyze cus More...

Overall Responsibility of Call Center and its operations Constantly improve the efficiency of the Call Center and its utilization by working with the team and helping them stay on objectives. Ensure customer insight is obtained and studied using telephone recordings and databases to More...