Call Center Customer Service Representative Jobs in Kuwait

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

Handle inbound and outbound calls. Identify the needs of customers, provide accurate solutions, and give satisfactory answers to their queries, concerns, and complaints as soon as possible. Call URC customers and potential customers whenever needed to inform them about the company More...

Roles and responsibilities 1. Customer Support and Service Handling Inbound Calls: Answer incoming calls from customers, addressing their inquiries, concerns, or complaints in a professional and efficient manner. Providing Solutions: Assist customers with problems, offering clear More...

Customer enquiries: Respond to customer enquiries and provide customer service and support Sales opportunities: Identify sales opportunities and pass these to the correct branch colleague Cash transactions: Process cash transactions after verifying signatures, dates, numerical amo More...

Assist with order processing, billing inquiries, and resolving customer issues in a timely and professional manner. Maintain accurate records and databases, ensuring data integrity and confidentiality. Collaborate with team members to improve processes and enhance the customer exp More...

Assist with order processing, billing inquiries, and resolving customer issues in a timely and professional manner. Maintain accurate records and databases, ensuring data integrity and confidentiality. Collaborate with team members to improve processes and enhance the customer exp More...

Responsibilities:Provide administrative support to our team and clients including managing calendars scheduling appointments and handling correspondence.Serve as the first point of contact for customer inquiries providing friendly and efficient assistance via phone email and chat.Assi More...

✔️ Proficiency in Danish and English, both written and spoken; ✔️ Proactive person with good support/sales skills; ✔️ Strong communication and negotiation skills; ✔️ Attention to detail; ✔️ Previous experience as a support agent will be considered an advantage.

Insuring/increasing customer satisfaction through effective complaints handling and periodic customer care visits Provide scheduled preventive maintenance service to the customer and conduct periodic customer care visits to monitor product performance and customer satisfaction Tra More...

● Handles all incoming calls and inquiries from customers and dealers on general issues and specific issues related to buy and sell requests/inquiries ● Generate sales leads ● Attends to all clients and inquiries in a timely manner ● Conduct outbound calls and customer satisfaction More...

Manage and lead a team of customer service representatives. Develop and implement customer service strategies and standards. Oversee daily customer service operations, ensuring efficient order processing, delivery scheduling, and customer issue resolution. Monitor and analyze cus More...

Support customers through break/fix issues, upgrades/deployments, integrations, and utilization Leverage your knowledge and experience to analyze customer environments and provide feedback on best practices Provide ad-hoc assistance to Customer Success Managers, Account Executives More...

Date: Nov 14 2024Location: Al Asimah KuwaitCompany: AL AHLI BANK OF KUWAITReports ToBranch Manager Job PurposeDeliver high quality service to customers through providing banking services Generic Accountabilities Generic Accountabilities are not specified for this role Specific Accoun More...

Adheres to established departmental policies & procedures and initiates action, to attend patients, as per established procedures. Greets patients and patient visitors, determines nature/ purpose of visit and directs them accordingly. Answers queries on telephone and makes app More...

Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service More...

Manage large volumes of inbound and outbound calls. Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately Identify customer needs, research issues, resolve complaints, a More...

Main tasks Communication with customers Be the main point of contact, diversify it with- Messages and quick problem solving You make clients manage the accounts management- A large number of clients who provide distinguished service - Medicine Old logistics- Collaborate with the logi More...

Develop, identify, and secure all relevant direct sales opportunities Initiate communication with existing customers as well as new customers Generate product or service interest for customers by providing them with information on benefits Identify decision makers within an organ More...

Strong customer support and customer service skills Ability to analyze customer needs and provide appropriate solutions Technical support experience Excellent communication and interpersonal skills Strong problem-solving and analytical skills Ability to work well in a team envi More...

Customer Service Assistant Responsibilities Attending training courses to develop product knowledge and develop customer service skills. Resolve customer inquiries via telephone, walk-in, mail, fax, and email. Processing and recording incoming calls in the CRM system. Determine c More...