Customer Service Executive
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Not Mentionedyears
Not Disclosed
Salary Not Disclosed
Any Nationality
N/A
1 Vacancy
Job Description
- Manage large volumes of inbound and outbound calls.
- Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately
- Identify customer needs, research issues, resolve complaints, and provide solutions
- Identify opportunities for driving sales and revenue of the company’s existing product suite, and seize opportunities to upsell when appropriate
- Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality
Employment Type
Full-time
