Complaints Management Jobs in Amman

Petra Trading & Investment Co. is looking for a Unit Manager/HFS to join Sales team as below: Education: Bachelor’s degree in Business Administration, Marketing or any related field. Experience: At least 8 years of experience, 4 of which as Unit Manager/HFS. Skills: More...

1. Experience of at least 2 - 5 years and professional firsthand knowledge in handling medical insurance claims/complaints and/or customer service, or in an insurance-related role with a strong understanding of biometric underwriting principals and/or claims management. 2. Medical d More...

Key Accountabilities: Participating on identifying the customer needs for Fixed, ADSL & mobile bundles, offers and services. Participate in building and implementing marketing planning and roadmaps for Pro segment Fixed, ADSL & mobile offers and bundles. Manage and fol More...

. Define targets for team members and guide them on the expected level of performance. . Lead, inspire, motivate, communicate information, and facilitate team meetings. . Support team development through performance review, training, and coaching. . Conduct call monitoring and audi More...

Participating on identifying the customer needs for Fixed, ADSL & Fiber bundles , offers and services. Participate in building and implementing marketing planning and roadmaps for Pro segment Fixed, ADSL & Fiber offers and bundles. Manage and follow up the products & o More...

Participating on identifying the customer needs for Fixed, ADSL & mobile bundles, offers and services. Participate in building and implementing marketing planning and roadmaps for Pro segment Fixed, ADSL & mobile offers and bundles. Manage and follow up the products & More...

Specific Duties And Responsibilities Include Day-to-day operational delivery of Estates services for the Embassy. The Estate comprises an office building and a compound which includes leisure facilities (swimming pool, gym, tennis/ basketball court, football pitch, children&rsquo More...

Timely follow-up with customers based on pre-defined intervals and actions. Follow communication strategy for inbound and outbound communication. Deliver highly quality service and provide assistance and advice to customers about products and services if required. Communicate cou More...

About the job About Ogilvy Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining More...

Supporting the customer team in the strategic development and implementation of internal and external communication activities Participation in press and media work as well as influencer relations for brands and products from the lifestyle, beauty and tourism sectors Evaluation More...

Develop and implement community management strategies that align with our brand goals and initiatives. Oversee and manage all day-to-day activities related to the community, including moderating forums, responding to comments, and fostering a positive community environment. Craft More...

Answer inbound calls and emails from clients with questions relating to their enrollment in our debt settlement program Perform data entry - Track and update to customer accounts via CRM Accurately maintain records by thoroughly updating client account information Daily managemen More...

Research on trend topics and new formats Creation of monitoring overviews for reporting in the press and/or on social media channels Support with competitive analysis Participation in the implementation of content for internal and external communication (e.g. creation of teaser More...

About the job Our Vision Our vision is to inspire brands and people to impact the world. To create big ideas that make a significant contribution to the planet, society, and the bottom line. We believe in today’s world this is the best way for our clients to achieve sust More...

You should have strategic and operational mindset and the ability to work with teammates across various departments is also essential. What You’ll Do Analysts play an integral role in all aspects of client engagements by: Analyze data sources Client provides (Searc More...

About the job About Ogilvy Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining More...

About the job About Ogilvy Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining More...

About the job About Ogilvy Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining More...

Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services Deal directly with customers either by telephone, electronically or face to face Respond promptly to customer inquiries Handle and resolve custom More...

Work in an energetic call center environment answering inquiries through live chat, calls, emails, or social media platforms. Listen to customers’ questions and concerns and provide answers or responses. Provide total customer service by asking questions and listening to cus More...