Customer Relations Officer
Posted on :
08-10-2024
Employer Active
1 Vacancy
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Job Description
- Timely follow-up with customers based on pre-defined intervals and actions.
- Follow communication strategy for inbound and outbound communication.
- Deliver highly quality service and provide assistance and advice to customers about products and services if required.
- Communicate courteously with customers by telephone, email (and face to face if required).
- Handle customers’ complaints.
- Resolve customer service requests and complaints from customers and/or route accordingly.
Employment Type
Full Time
Department / Functional Area
Key Skills
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