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Job Description
- Participating on identifying the customer needs for Fixed, ADSL & mobile bundles, offers and services.
- Participate in building and implementing marketing planning and roadmaps for Pro segment Fixed, ADSL & mobile offers and bundles.
- Manage and follow up the products & offers development and deployment following TTM.
- Monitor products & offers performance and implement corrective actions.
- Create offers & promotions to increase usage, increase subscriber base.
- Prepare business case.
- Initiate and follow-up communication for offers/promotions.
- Follow up the offers activations, revenues, achieving targets and usage analysis.
- Work with concerned parties to facilitate customer journey, decrease churn, enhance loyalty and increase customer satisfaction.
- Work with Direct Marketing team to coordinate Direct marketing activities to increase sales.
- Monitor & enhance sales and after sales processed in all sales channels and generate prospective lists.
- Work with Go to Market to coordinate for internal training & support on new offers / promotions.
- Prepare operational plans and financial plans for the offers and the Base.
- Follow up with technocenter and VAS team for new innovative products.
- Dealing with sales feedback and related complaints received from end users through front liners.
- Work with Marketing Planning, Performance to follow up and monitor competitor’s actions.
- Work with Marketing New Business (Content & Portal) to promote offers & services and define value added service.
Employment Type
Full Time
Department / Functional Area
Marketing / Brand Management / Marketing Research / Digital Marketing
