Umniah
About Umniah
Since its launch in 2005, Umniah continues to gain prominence as one of the region’s fastest-growing and most reliable telecommunications providers. Offering a diverse array of high-quality mobile, internet and enterprise solutions, Umniah has cultivated a loyal customer base of around 3 million customers in one of the region’s most competitive markets.A subsidiary of Bahrain’s Batelco Group, Umniah quickly earned a reputation for firsts shortly after its inception. The operator was a pioneer in introducing cutting-edge communication technologies that effectively democratized broadband connectivity for both personal and enterprise use. Today, the operator is hailed a leader in embracing the modern digital revolution with an emphasis on core technologies like security, cloud computing, mobile payment, and others.Over the years, the operator has invested hundreds of millions in the launch of its LTE 4G and LTE Fixed networks, which operates to deliver ultra-fast broadband connectivity to homes and enterprises nationwide. The operator also continues to play a critical role in Jordan’s transformation toward high-bandwidth internet in both homes and businesses, and was a pioneer in delivering fiber-based internet services to Jordanians, offering price-competitive bundles at speeds reaching 300 Mbps.In 2019, in another groundbreaking achievement, Umniah and the Jordan Electric Power Company (JEPCO) signed an agreement to establish a new company that will create the infrastructure for a large-scale fiber optic network servicing the areas operated by JEPCO, delivering wholesale high-bandwidth internet services to telecom companies and service providers, eventually reaching more than 1.4 million homes and businesses. In addition to being a Cisco Master Cloud and Managed Services Certified Partner and boasting several ISO certifications, the operator has also signed unprecedented partnerships with international players like Fortinet MSSP and Microsoft CSP to continue broadening the exclusive features of its enterprise services.
20 Job openings in Umniah
0 - 1 years 
5000 - 10000
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services Deal directly with customers either by telephone, electronically or face to face Respond promptly to customer inquiries Handle and resolve custom More...
Collect and analyze clients' requirements to come up with proper solution and maximize the cross-selling and up-selling opportunities Act as a solution architect to customize business solutions in order to fulfill customer requirements by building the offers/solutions' prop More...
Set action plans that guarantee the achievement of KPIs Manage the performance of the team to achieve the target for all products assigned to this channel Validate the commission calculation for the team and ensure alignment with the agreed-on SLA Follow up on team training to More...
About the job Job Brief: Responsible for designing, testing, evaluating, implementing, supporting, managing, and deploying of security systems/devices used to safeguard the organization's information assets and secure highly sensitive data. Key Responsibilities: Pl More...
Responsible for planning, developing, and managing quality assurance programs, and initiatives including policies, procedures and automated processes as well as business process optimization. The job entails undertaking and managing audits and investigations on both Quality Management More...
Update and optimize power planning records, organize the power plan database, update the latest changes to the network, and extract reports from the database for optimization purposes Review technical site survey reports for the current project rollout, report changes and requireme More...
Key Responsibilities: Update and optimize power planning records, organize the power plan database, update the latest changes to the network, and extract reports from the database for optimization purposes Review technical site survey reports for the current project rollout, rep More...
Collect and organize relevant data from internal and external sources and analyze it to identify trends and insights for reporting purposes. Create accurate and comprehensive reports based on the analyzed data, present information in a clear and concise format that is easily unders More...
Classification of the customer base into distinct segments based on behavior, value and other relevant metrics for the design and implementation of initiatives to minimize possible churn behavior and enhance customer retention Design and deployment of micro-segmentation, behavioral More...
Job Entails Exposure To: Acquire, retain and grow the portfolio of key accounts Build strong positive relationships with current key accounts to gain insight into individual customer's business priorities, needs and issues. Develop a holistic view of the customer base to unde More...
Key Responsibilities: Perform the capitalization of new assets and ensure maintaining a full record Ensure that all old items are ready for disposal procedure when necessary Perform monthly closing of the fixed assets by running accurate depreciation and ensure all fixed assets More...
Perform the capitalization of new assets and ensure maintaining a full record Ensure that all old items are ready for disposal procedure when necessary Perform monthly closing of the fixed assets by running accurate depreciation and ensure all fixed assets are flowing into the fin More...
Create new offers and promotions that fits the consumer needs. Monitor and evaluate the performance of the product vs. the business case and come up with corrective actions. Provide reports and detailed analysis for the handled segments and come up with a recommendation plan based More...
Build strong positive relationships with current key accounts to gain insight into individual customer's business priorities, needs and issues Develop a holistic view of the customer base to understand market trends and identify sales opportunities across the key accounts Proa More...
Participate in designing Network Security solution as per standards, and build the project BOQ/BOM. Work with clients to better understand their requirements and develop innovative solutions to fulfill their business and technical objectives Work closely with procurement departmen More...
Key Responsibilities Participate in designing Network Security solution as per standards, and build the project BOQ/BOM. Work with clients to better understand their requirements and develop innovative solutions to fulfill their business and technical objectives Work closely wi More...
Developing action plans in line with the objectives and business requirements and periodic deliverables with a clear scope and timeframes Conducting quality audits and reviews in direct coordination with key stakeholders ensuring compliance and alignment to both internal policies a More...
Meet internal/ external stakeholders to discuss the technical aspects based on the business requirements Build business requirement documents, scope of work, wireframes, high-level project plans, and validate software requirement specifications (SRS) Perform user acceptance test ( More...
Drafting the strategies of cloud-based digital platforms, leveraging technologies such as Huawei Cloud and Virtualization, Cisco, Juniper, AWS, Azure, or Google Cloud Platform Auditing network design and proposing strategy recommendations for core network elements such as HSS, MSC, More...
Manage subordinates' learning & development requirements and ensure that it is successfully delivered and provide related feedback to the management Assign roles and workload distribution, set team objectives, and conduct regular informal one-on-one meetings to deliver p More...
