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You will be updated with latest job alerts via emailColchester - UK
Not Disclosed
Salary Not Disclosed
1 Vacancy
Salary: Up to 30000 plus 5000 car allowance or company car
Location: Field Based
Working Hours: 8:30/9:00 17:00/17:30
This role involves crossselling and upselling to businesses with a typical employee size between 10 and 30. The majority of your time will be spent visiting customers to hold face to face meetings with them with a typical week being 1 day in the office/home and 4 days out on customer visits. As a Field Account Manager your role will involve being a trusted advisor to your customer base proactively offering consultative assistance for any projects pertaining to digital transformation. It is a busy customer facing role delivering exceptional levels of service consistently alongside meeting sales targets. You will take ownership for customer accounts and utilise the support departments where necessary.
Key Responsibilities:
Understand via effective questioning & rapport building your customers current and future requirements to create a mutual account development plan and uncover imminent & future sales opportunities
Present bespoke solutions to meet customer needs
Work alongside our deskbased account management team to offer the best complete and transparent service wrap for customers
Carry out proactive outbound communication to our customers including booking customer visits for yourself
Create value and build strong relationships with customers
Proactively upskill and selflearn
Crosssell and upsell all Daisy products and services to your existing customers
Meet set revenue and product penetration targets on a monthly basis
Identify and escalate opportunities to sell further products by way of visit or referral
Responsible for keeping churn to a minimum
Resign customers into new contract
Work towards set targets KPIs goals and objectives
Schedule and action all tasks to completion within specified timescales whilst ensuring all systems are kept fully updated for each action and point of customer contact
Collect Key Decision Maker contacts and contact details
Obtain additional information where possible to maximize customer contact details
Qualifications :
Recent Sales or Account Management experience
Target & KPI driven
Excellent communications skills; verbal and written
Ability to develop trusting relationships
Fast thinking
Selfmotivated
Resilient and strong willed
Enthusiastic and willing to learn
The ability to work under pressure
Excellent customer relations skills
Ability to manage workload
Strong organisational skills
Strong team worker
Computer literature
Account Manager Experience
Problem Solving
Additional Information :
What are the benefits of working at Daisy
Our ethos is simple: the more you put in the more you get out.
We have been voted by Best Companies as the UKs no.1 Telecoms company and we are in the UKs top 30 Best Large Companies to work for in 2023.
Here are some of the benefits that we offer
#LIRemote
Remote Work :
No
Employment Type :
Fulltime
Full-time