Field Service Technician
Field Service Technician
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Job Description
Our Client Xstrahl has manufacturing facilities in the UK and USA and operates globally through its international network of distributors. Xstrahl is a leading designer and manufacturer of Superficial Orthovoltage Medical Xray Systems used in the treatment of cancers and dermatological disorders as well as a pioneer in the development of advanced Xray systems for preclinical radiation biology research.
They are looking for an entrylevel Field Service Technician. This person is an organised and technically strong individual with a strong electronics and mechanical mindset who will be responsible for the installation preventative maintenance and breakdown/corrective maintenance for Xstrahl therapy and life science systems.
The individual will work from the UK office located in Brownhills West Midlands with occasional international travel required.
Key responsibilities include (but are not limited to):
Provide prompt and professional engineering support to Xstrahl therapy and research cabinet systems based in the UK with the occasional need to travel worldwide.
To carry out installations including handover & acceptance testing.
Fault diagnosis and defect correction.
Complete CFRS and customer tickets in line with company procedure.
Maintain uptime of inservice equipment.
Communicate customer feedback contribute to and drive solutions in line with the company CAPA (Corrective and Preventative Actions) Process and Zero Defects policy.
Carry out maintenance and system breakdowns on medical and life science systems completing reports on time per company procedures.
Willing to travel domestically as well as internationally
Travel expectancy is approximately 70%
Required Skills and Education:
Must be able to communicate clearly and confidently the technical aspects of their work to physicists scientists and medical specialists.
Strong written and verbal English language skills.
BEng MEng in a relevant field of expertise or higher required.
Good level of IT skills with experience working with proprietary software as well as Windows OS and Office applications
Good mechanical and electrical troubleshooting abilities
Clean Driving License.
Must be selfmotivated and able to work under pressure both individually and as part of a team.
Annual Salary:depending on experience
Employment Type
Full Time
